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Ripoff Report | Playphone Inc. Review - San Mateo, California
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Report: #1290626

Complaint Review: Playphone Inc. - San Mateo California

  • Submitted:
  • Updated:
  • Reported By: William — Ann Arbor Michigan USA
  • Author Not Confirmed What's this?
  • Why?
  • Playphone Inc. San Mateo, California USA

Playphone Inc. playphone.com Malware loaded on a Samsung Galaxy phone authorized voice mail "service Charges" of 9.99 per month when I purchased my new phone. The charge on my sprint bill wasn't noticed and when I contacted Sprint, they could only refund 3 months of service. I can't get a phone number for playphone and the voicemail on my galaxy s5 is still screwed up. San Mateo California

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I purchased a new Samsung Galaxy phone and there was an ap preloaded for voicemail.  After looking at the playphone website, I believe it was the voicemail ap that caused me to be charged 9.99 per month.  I couldn't get voicemail to work on my phone without their malware that was pre loaded.  Apparently I have been getting charged 9.99 per month  since I have owned my phone.  I am very upset and there is not a contact number for the company anywhere, only an e-mail address.  I have not heard back from the company since I contacted them.



This report was posted on Ripoff Report on 02/29/2016 08:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/playphone-inc/san-mateo-california/playphone-inc-playphonecom-malware-loaded-on-a-samsung-galaxy-phone-authorized-voice-ma-1290626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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