Report: #1457932

Complaint Review: PlayStudios - Burlingame, Las Vegas, Austin California, Nevada, Texas

  • Submitted:
  • Updated:
  • Reported By: BoxyPunkChick — highland UT United States
  • PlayStudios 10300 W. Charleston, Suite 13272 Las Vegas, NV Burlingame, Las Vegas, Austin, California, Nevada, Texas United States

PlayStudios myVEGAS Casino, My Konami Casino, Pop! Slots Casino, myVEGAS Host Services Taken money and rigged game. Does not take claim to the flaws of their apps and refuse to compensate players. Burlingame, Las Vegas, Austin California, Nevada, Texas

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Their apps are flawed with constant glitches. The apps are addictive and players lose so quickly they purchase chips to keep playing. The games don't always pay chips and when players contact support they don't give players the winnings. They accuse them of lying. Players also earn LP's for rewards when playing which helps players who play for LP to spend money to keep playing. Many players who have tried to redeem LP have had issues and getting the LP refunded is not easy for them. They don't always disclose details about the rewards and how some cost $ even when using the reward. Such as free hotel rooms. It doesn't disclose they have to pay $ for the hotels resort fees and more. So it technically isn't free. Customer support is RUDE to their Most Value Players. Many of us have spent THOUSANDS of dollars and are put on a VIP host account. We are supposed to get comped chips but they only give comped chips if the players spend money. (Not an issue. Yet...) When a player is comped and has an issue with the app and seeks compensation they treat the comped chips as the "already paid" compensation.

This report was posted on Ripoff Report on 08/23/2018 04:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/playstudios/burlingame-las-vegas-austin-california-nevada-texas-89135/playstudios-myvegas-casino-my-konami-casino-pop-slots-casino-myvegas-host-services-tak-1457932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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