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Report: #204741

Complaint Review: Pogo, Electronics Arts Aka EA - Internet

  • Submitted:
  • Updated:
  • Reported By: Southington Connecticut
  • Pogo, Electronics Arts Aka EA www.pogo.com Internet U.S.A.

Pogo, Electronics Arts Aka EA Does Not Pay Out Cash Prizes Internet

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Pogo claims that if you win a jackpot spin you will be awarded with that jackpot. Be it cash or other prizes.

On January 30, 2005 I had won a $25 gift card from Target stores as a jackpot spin.

I filled out the proper paperwork and waited for 3 months because Pogo says it may take up to 3 months before your prize is delivered. 3 months went by and I contacted customer service which they said they will look into the matter.

Few e-mails were exchanged with different customer service reps each telling me that the investigation was still on going.

Finally, I received an e-mail stating that my prize was forfeited due to using an illegal cheat program.

I challenged their claim stating when I won the prize I was using my work's computer and there is no way I can install a cheat program due to having strict limitations on my workstation's computer. As in I cannot install any type of software without my administrator's knowledge.

Pogo's customer service rep stated that they had proof that I had used a cheat program to win the prize which I in turn said show me your proof that I am able to install a cheat program on my work's computer without my administrator knowledge. Pogo said they didn't have to show the proof.

I have filed a complaint with the Better Business Bureau which turned out nothing but kept on file.

I have learned from other people that they have won prizes and was never rewarded.

Craig
Southington, Connecticut
U.S.A.

This report was posted on Ripoff Report on 08/06/2006 02:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pogo-electronics-arts-aka-ea/internet/pogo-electronics-arts-aka-ea-does-not-pay-out-cash-prizes-internet-204741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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