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Report: #1461322

Complaint Review: Pooch Parlor - Homewood Illinois

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  • Reported By: Nancy — Flossmoor IL United States
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  • Pooch Parlor 18719 Dixie Hwy Homewood, Illinois United States

Pooch Parlor La Dogue Spa Flossmoor Pooch Parlor Extremely rude woman refused to return my dog after grooming unless I paid more than agreed on Homewood Illinois

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I brought my dog into the Pooch Parlor (AKA La Dogue Spa) in Homewood, IL last week for a bath and haircut. At the time, the woman working there quoted me a price, which seemed fair for the type of dog and the services I was asking to be performed (albeit a little high compared to what similar establishments were charging for the same work). However - when I went to pick him up, they asked for almost double. As soon as I asked why, the woman’s entire demeanor changed. She immediately became very petulant and loud, and told me that it was because my dog was "being very difficult”, and that I would not be able to get my dog back unless I paid this new, higher price. I asked if there was someone else there I could speak to, to which she responded: "there ain’t nobody else here”, told me she was the owner, and said that "if I didn’t like it, I could find somewhere else to go to”. Obviously, I wanted my dog back and that was not going to happen unless I paid this new (quite frankly exorbitant) price. Plus, at this point, I was kind of nervous to leave my dog alone with this woman, so I paid her and left with my dog. This is absolutely a bait-and-switch tactic, as well as extortion, and is a completely immoral way to run a business. I will NEVER go to this place again. When all was said and done, my dog’s haircut looked very half-hearted; and I honestly do not think they gave her the bath they charged me for (it literally smelled like someone sprayed her with Febreze, and her fur was full of knots). I would strongly suggest that anyone reading this stay away from this place. You’d be better off going anywhere else.

This report was posted on Ripoff Report on 09/17/2018 08:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pooch-parlor/homewood-illinois-60430/pooch-parlor-la-dogue-spa-flossmoor-pooch-parlor-extremely-rude-woman-refused-to-return-my-1461322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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