Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #964640

Complaint Review: pools express - grand island New York

  • Submitted:
  • Updated:
  • Reported By: vette82 — panama city Florida United States of America
  • Author Confirmed What's this?
  • Why?
  • pools express 1775 baseline rd grand island, New York United States of America

pools express pool deals 15 year warranty pool cover wrong size, limited warranty grand island, New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Long story sort.  Bought a 18' x 33' winter pool cover with the 15 year warranty.  Never figured it would last 15 years or be replaced in 15 years but I figured I would be cover for at least 3 years.  Got the pool cover in installed it and it's too short.  The cover is supposed to be 18' x 33' with an actual size of 21' x 36' to allow for over lap.  The cover is actually 21' x 34'.  It was tight to say the least and new it would not last and sure enough a month later it ripped.  Got in touch with pool deals and Nicole responded.  They actually sent me a replacement cover and I was thrilled.  This time however before installing I laid it out and measured it and it was the same as the last cover.  I contacted Nicole to see what she wanted to do about it and no response.  Left emails and voice messages and no replies.  It's only 100.00 but it is down right deceptive to offer warranties and not honor them.  On top of that send me a cover that is too short to work.  Don't buy from them!!! 

This report was posted on Ripoff Report on 11/04/2012 03:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pools-express/grand-island-new-york-14072/pools-express-pool-deals-15-year-warranty-pool-cover-wrong-size-limited-warranty-grand-is-964640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now