popgrab.com Pop Grab Gadget Rocks Sold me a counterfeit flat iron Internet

1/17/2018 00:43 EST - Buyer: I received a counterfeit flat iron. The advertisement says it is a BabylissPro Prima 3000 however the one I received is a fake.I bought the flat iron thinking it was going to be the real deal but when it came in the mail I knew it was a fake. I even made a YouTube video about it warning other people not to order it because it's not real.I did buy a real one and compared the two. There is a list of reasons that it's not real. Number 1. It doesn't get hot, 2. It's not titanium plates, 3 it was coming apart before I could finish taking it out of the box, the color is different, the material is different, the buttons aren't the same, the cord isn't the same.I would really appreciate a refund. The quality of the Iron was so bad that I was scared to plug it in. Here is the link to my YouTube video....you can see for yourself it's counterfeit.https://youtu.be/SvvDnYLn87sI'm a cosmetology student and I would never buy a fake flat Iron because I could damage a customers hair if the heat is not regulated properly.