Poppoly False representation of product and would not accept a return for a full refund Internet

I received a product that was nothing like what was shown on their website. The fabric and style were very different from the description and when I tried to return the item, they told me they would refund $5 of my $27 total, and give me a store coupon. I did not want a coupon. I wanted to return the item for a full refund. 

I was also required to provide photos to show them what my complaint was and even though the photos showed how different my item was from their photo, they would not accept a return for a full refund.