PopPoly You sent a payment of $22.50 USD to poppoly . com (service@poppoly.com) They won't refund me my $22.50 Shanghai Shanghai

I purchased a top from this company for $22.50.  It took a month to receive it..  there website say it takes 8-15 days to arrive.  I finally received it and tried it on and the fit was off and the lines of the peplum were way off. 

I contacted the company to tell them i wanted to return it and they wanted me to take pictures of it and i did and emailed them to them.   They came back and said that it would cost $30.00 to return this item to them and i had the option of returning the item on my dime which they told me it would cost $30.00 and they would only refund me $8.00.

This is what there return policy says:  We pride ourselves in our product quality and strict quality control.But we hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. We get over100 new styles a week and hope we can assist you in finding something new if your purchase doesn't work out!but to, provide you with maximum peace of mind, we offer a comprehensive 30 Days Return Warranty.

Defective merchandises are subject to exchange within 30 days. I Return Process: To guarantee a fast and smooth warranty process: 1.If you had any problem after you received your item, please send email to our customer service:support@poppoly.zendesk.com, 2.please send us your order number and describe the issue and provide us pictures that display the problem. 3. Once we have the complaint form back or the details, we will reply you in 24hrs; 4.4.You are guaranteed of returning the item(s) and obtaining a refund or an exchange once we received your returned items.For returned packages, we will notify customers via e-mail and the refund will be processed within 2 business days after package received. Tips: Please do not make returns directly to the address on the package received. Please only send to the address that our customer service provided. Any return or exchange will be valid when it is accepted by our customer service center.

They will not follow there own return policy... This kind of buiness needs to be shut down  and not allowed to even operate in the United States.  

I did ask them when i was ordering where they were located and the response i got back was they have a warehouse and store in the United States so i  felt that this was a safe place to order from.  

I want my full refund back of $22.50  I want some results on this issue 

These people need to be stopped.

Thank You