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Report: #952852

Complaint Review: Portman Keene Financial - Albany New York

  • Submitted:
  • Updated:
  • Reported By: outraged customer — South Burlington Vermont United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Portman Keene Financial 22 CorporateWoods Blvd Albany, New York United States of America
  • Phone: 1-877-5697 ext 590
  • Web:
  • Category: Loans

Portman Keene Financial Unreliable, deceptive, dishonest, unresponsive Albany, New York

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I was recently contacted by Sandra Turner and was told I was approved for a $10,000 loan and that in order to receive this loan I had to pay for disability insurance and I had 2 options a $750.00 policy or $1,200.00 policy and I had to make a choice and wire the money to her.  I wired the money on Wednesday 10/3/2012 and was told I would receive my money on Thursday morning, when it was not in my account I was told that the name I wired the money to (Adam Saunders) was told I had to change it to Camille Salmon, which I did and was told, by Robin I would receive the funds on Thursday morning.  

To my surprise no funds again.  When I called back Robin told me I nothing to worry about and that it was going through for Friday morning because I misspelled the name it should have been Camilla Salmon, which I had corrected. Then on Saturday morning when there was no money in my account, I contacted Robin that morning, she told me I had to pay an additional $500.00 for the insurance.  When I told her that was unacceptable, she told me I had to wait 5 days for my refund, I told her that was unacceptable.

I reminded her I gave them the $750.00 in good faith and wired immediately to her and I expected the same from Portman Keane Financial she said that nothing would be wired to me.  I asked her to give me her supervisor and she said there was no one over her and she hung up on me.  I attempted to call her back several times and to e-mail her numerous times and would not respond.  I also attempted to contact Sandra Turner who also refused to answer my calls or e-mails.  I finally reached Robin on Tuesday and she still refused me her supervisors name or phone number.  I can not believe that a company would condone this behavior.  DO NOT TRUST THIS COMPANY!!!!

This report was posted on Ripoff Report on 10/09/2012 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/portman-keene-financial/albany-new-york-12211/portman-keene-financial-unreliable-deceptive-dishonest-unresponsive-albany-new-york-952852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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