Complaint Review: Posterpass.com, Home Arts Direct - Evanston Illinois
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- Author Confirmed
- Posterpass.com, Home Arts Direct posterpass.com Evanston, Illinois U.S.A.
- Phone: 877-807-2929
- Web:
- Category: Arts and Crafts
Posterpass.com, Home Arts Direct Unauthorized transactions Evanston Illinois
*UPDATE Employee: Further Information
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I used posterpass.com to order posters that I thought were $2 dollars each, turned out that with shipping it came out to be way much more. Then there were two each charges made to my account for $48 dollars that I didn't even ask for. I called the number they provided and said I wanted to cancel my account, but with all the other peoples' reports, I may have to take extra steps to make sure they won't charge my account again. They lady on the phone didn't even seem like she knew what she was doing. All she asked for was my name and zip code to cancel my account, which makes me think she really did, because one would think you'd need more information for that, right?
Bbonner
Houston, Texas
U.S.A.
This report was posted on Ripoff Report on 06/27/2008 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/posterpasscom-home-arts-direct/evanston-illinois/posterpasscom-home-arts-direct-unauthorized-transactions-evanston-illinois-344948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Further Information
AUTHOR: Jeff Berman - (U.S.A.)
SUBMITTED: Tuesday, November 25, 2008
Dear Bhonner,
I apologize for any problems you have encountered with my company, Poster Pass. Be assured that unless there are multiple accounts under the one name, we only need your full name and zip code to cancel your membership. If you need any further assistance, please call (877) 807-2929 and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.posterpass.com/TC.php?brand=Posterpass&ver=3&freeShip=1&interest=5For5.
Sincerely,
Jeff Berman
Direct of Customer Service
jberman@posterpass.com
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