Complaint Review: PotentSalvia.com Potent Salvia - Nationwide
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- PotentSalvia.com Potent Salvia PotentSalvia.com Nationwide U.S.A.
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- Category: Smoke Shops
PotentSalvia.com Potent Salvia Internet Scam Nationwide
*UPDATE Employee: RUBUTTAL TO ALLEGATIONS
Show customers why they should trust your business over your competitors...
Ordered From this site, discovered through ripoffreport.com that it was a scam. I emailed both "jose@potentsalvia.com" and "nick@potentsalvia.com" to cancel my order. A few days later I received an email that confirmed my order, and then another telling me to disregard the last email, and that my order HAD been canceled. 1 week later I see SUMMIT WEB VENTURES on my bank statement for the same price as the product I ordered.
The customer service doesn't answer, their phone number is disconnected. This is a confirmed SCAM.
John john
overland park, Kansas
U.S.A.
This report was posted on Ripoff Report on 07/05/2008 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/potentsalviacom-potent-salvia/nationwide/potentsalviacom-potent-salvia-internet-scam-nationwide-347702. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
RUBUTTAL TO ALLEGATIONS
AUTHOR: Don Chambers - (U.S.A.)
SUBMITTED: Friday, November 21, 2008
We at Potentslaiva.com truly apologize for our negligence. Although explanations behind our lack of customer service may have little effect on already established opinions, we hope that addressing these issues will revitalize our reputation.
Problems ranging from system errors, increases in demand, and issues with our supplier resulted in poor customer service within the last six to eight months. To remedy these issues we implemented entirely new processes throughout the company. We sincerely apologize for any unresolved transactions during this intermediary period. Our customers are very important to us, and moving forward, we guarantee a positive experience.
Please contact our customer service department with any further questions or concerns. You can reach us at donnie@potentsalvia.com
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