Complaint Review: power-ecommerce.com - Internet
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- Author Not Confirmed
- power-ecommerce.com Internet USA
- Phone: 818-483-5665
- Web: http://www.power-ecommerce.com
- Category: On-Line Stores
power-ecommerce.com Power Ecommerce --- Gary Katz The company has refused to pay a credit owed to me for nearly a year. Internet
*Consumer Comment: Be careful of Gary Katz
*Author of original report: The Company Lies!!!!
*REBUTTAL Owner of company: Credit not valid
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I decided to start an online store for my retail office supply and remanufactured toner business. Gary is the one I always had to work with. At first things seemed great, Gary promised to offer a bunch of features and claimed his platform could do all kinds of things, and it was cost effective.
Then we launched the site. First, it took him forever to get all the products on the site. Then, the site would not function properly, and he would get angry when I would contact him to ask them to fix the problems.
After about nine months of paying fora site that was not fully functional, I decided to cancel the service. I prepaid every month, so he owed me a credit. Gary promised he would get the credit issued. After several weeks, I saw no credit and contacted Gary. He said they would get it reissued. Several weeks later, I still didn't recieve a credit. I have been continually contacting Gary for my credit for nearly a year now, and he still has NOT issued the credit, always having some sort of excuse why I still haven't received it.
DO NOT buy from this company. The product and/or service does NOT work as described, and they do NOT live up to their own words. It's a ripp off. Avoid Gary Katz and Power Ecommerce.
If you would like to know more about Gary's, read more from this ripp off report: ipoffreport.com/r/California-Ribbon-Carbon-Inc/South-El-Monte-California-91733/California-Ribbon-Carbon-Inc-AKA-Printer-Supply-Depot-LLC-AKA-DPI-Pros-Cheats-Fra-1153136
This report was posted on Ripoff Report on 06/05/2015 07:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/power-ecommercecom/internet/power-ecommercecom-power-ecommerce-gary-katz-the-company-has-refused-to-pay-a-credit-1233685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Be careful of Gary Katz
AUTHOR: Darren - (USA)
SUBMITTED: Friday, March 04, 2016
What the OP describes is not even the worst of it. Gary has been known to steal data base info with some very sensitive contact/ private information via the abuse of his admin powers. Once he steals it, he will try to sell said information for profit. As a holder of sensitive private user login information, this is highly unethical and perhaps even borderline illegal. This practice has also been noted in the following review:
http://www.ripoffreport.com/r/California-Ribbon-Carbon-Inc/South-El-Monte-California-91733/California-Ribbon-Carbon-Inc-AKA-Printer-Supply-Depot-LLC-AKA-DPI-Pros-Cheats-Fra-1153136
#2 Author of original report
The Company Lies!!!!
AUTHOR: - ()
SUBMITTED: Tuesday, June 16, 2015
If they refused to issue the credit because I owed them moeny, this is the first I've heard about it. As for their "records", anyone can produce and make "records" to show anything. I was promised a credit many times and never recieved it, and the product never worked properly. The sales tax option on the commerce site didnt' work right for the first six months. I thought I had it setup wrong. After calling them, I was told it was a programing issue on their end. It took them months to fix the problem.,,,, They did owe me a credit for the last month, and I was promised a credit. I have emails from Gary to prove it. I NEVER recieved that credit. Now they write a rebuttal and lie about it to try to make themselves look better. This company has no morals, and they cheat their clients. You have been warned, do not do business with them.
#1 REBUTTAL Owner of company
Credit not valid
AUTHOR: PEC - (USA)
SUBMITTED: Tuesday, June 16, 2015
This customer could not manage their data and became very frustrated with the system. At the time they canceled their account the credit card on file bounced. We show that they actaully owed us money. We will be happy to show a full accounting report to prove this is the case.
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