Complaint Review: PowerPay, Deborah Towle - Portland Maine
- PowerPay, Deborah Towle 320 Cumberland Ave Portland, Maine USA
- Phone: (877) 877-3737, (207) 228
- Web: powerpay.biz
- Category: Credit Card Processing (ACH) Companies
PowerPay LLC, Deborah Towle, PowerPay.biz, E-OnlineData.com, Tricia Bride, Kris Lavallee, Jim Raftice SCAMMERS THEIR SALES TEAM LIES THEY STEAL MONEY AND REFUSE TO RELEASE FUNDS FOR 270 DAYS Portland Maine
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About one month ago my company got set up with PowerPay as our merchant processor to process transactions for our clients. When I originally spoke to a sales agent over the phone, he was a bull-dog salesman and immediately pressured me to start signing contracts before I was even approved. They said our term would be month to month and PowerPay would process our transactions and we would get our money deposited in our bank account next day and the ONLY reason we wouldn't get deposits next day is if clients started charging back.
Now after a month of processing transactions with NO ISSUES and them keeping my account on 100% reserve the whole time, Deborah Towle sends me an email saying due to excessive risk, they are cancelling my account! I didn't have one issue with them, processed $4,499 through them, and all my clients are happy! They just decided to change their mind after I had already been successfully proccessing transactions and NOW Deborah Towle tells me she will not release my funds to me!
PowerPay LLC is holding thousands of dollars of my money, refusing to release it, and Deborah Towle said she will 'review' it in 30 days to 'decide' if she will release my money then. Then she says if she wants to, she can hold it for 270 days as per our contract! The sales agent said nothing of this and pressured me to sign the contract without having time to review it!
Now they are refusing to release my funds though I have provided proof of services delivered and signed contracts from EVERY client stating that we could process those transactions for every dollar that was processed! I have not had a single charge-back, have proven the transactions were all legitimate through signed contracts from each client through Adobe Echosign (which logs their IP Address for further verification) and have provided all supporting documents to PowerPay for the release of funds. They still refuse to release a dime of what I processed, they are liars and scammers and use high pressure sales tactics. We processed $4,499 through them and I want all of it to be released to me immediately. Please help!
This report was posted on Ripoff Report on 01/29/2014 03:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/powerpay-deborah-towle/portland-maine-04101/powerpay-llc-deborah-towle-powerpaybiz-e-onlinedatacom-tricia-bride-kris-lavallee-1119394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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