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Report: #1344013

Complaint Review: PowerSellerDigital.com - Snellville Georgia

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  • Reported By: Edwin — Los Angeles California USA
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  • PowerSellerDigital.com Scenic Highway Snellville, Georgia USA

PowerSellerDigital.com Misleading Sales/Advertising - Rude Salesperson Snellville Georgia

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Stay clear of this company. I had a similar experience as another customer. I placed an order for a camera that was listed $100 less than all the competition and received a call the next day to "confirm" my order. At the end of the call the salesman said "oh... I see you didn't order a battery for the camera, would you like to get the 3-hour or 7-hour one?" I asked him what does he mean, an extra battery? the camera should come with the battery. He told me no it doesn't, it's just the camera.

Stunned a bit I continued to question him saying that's not possible, every camera comes with a battery even if it's a basic one to make it operate, it's part of the packaging. He got rude right away saying "should I tell you again? it doesn't come with a battery, how many times do you want me to say it". He said the battery was an additional $79. I said again, that makes no sense that it doesn't come with a battery, I've bought many cameras my entire life and never got one that didn't include the battery, and it doesn't say anywhere on the website battery not included. He actually said "really your entire life" and "why do you keep asking the same question". I said that's false advertising and is that how they justify the low price by removing the battery that comes standard in the package from Canon and sell it separately (I'm sure the charger is sold separately too, I just didn't get to that point to ask.)

We ended the call by him saying I could do some research and call back to confirm the order.

Everywhere I looked, the Canon point-and-shoot camera I was looking for came standard in the box with a battery and charger. NO WHERE ELSE, ANYWHERE are thay sold without the battery and charger. The camera won't work without it.

I called back and cancelled the order.

These people are rude and arrogant and the company uses deceptive practices to lure customers into purchases.

BEWARE & STEAR CLEAR FROM PowerSellerDigital.com !!

This report was posted on Ripoff Report on 12/18/2016 12:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/powersellerdigitalcom/snellville-georgia-30078/powersellerdigitalcom-misleading-salesadvertising-rude-salesperson-snellville-georgia-1344013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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