Prarie Lube LTD O/A Mr Lube MR LUBE Incorrectly Installed Winter Tire, Refusing to Refund Money! Calgary Alberta

We took our vehicle in to have the winter tires installed. When the job was completed we headed to cochrane, AB for an appointment out on Highway 1 (major snow storm) I noticed the front of the vehicle was wobbling so I pulled over and checked the tires. I found the right front tire was not completely sealed onto the bead of the rim. It looked like it was about to fail! A collegue helped me pump air in and re seat the tire on the rim. I emailed Prairie lube and told them my concerns. I asked them to re balance the tire and requested a refund. The operations manager called back and offered a $50 gift card. The total bill was $183.74. I asked again for a full refund and he refused stating it was against company policy. He called me back again the next day offering a larger gift card but still refused to refund my money! my family could have been killled and all it is worth to them is some cheap gift card? I have since taken to social media in all forms possible to tell my story but the company still wont refund my money!