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Report: #1338641

Complaint Review: Prazahealth -

  • Submitted:
  • Updated:
  • Reported By: Dolly — Peoria Illinois USA
  • Author Confirmed What's this?
  • Why?
  • Prazahealth USA

Prazahealth charged my account without my authorizationb

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On Oct. 10th I ordered a trial amount of a pill and was asked to only pay shipping.  When the product arrived and all the materials were read, I realized I could not take this product because it had to much caffeine in it, and I'm an allergic to that.  I disposed of the product.

Now - on Nov. 2nd, my credit card was charged $69.95 without any authorization from me.  I called the number listed on my credit report and talked with "Phoebe" and she explained that I had a 14 free trial offer, and when I did not call after my 14 day trial, I was being charged for the full amount of the trial product.  I explained to her what I wrote above and asked to have the above amount refunded to my credit card.  After many interruptions when informed me that their policy was that I had waited to long and they could not reimburse me.

I did ask her to make sure this account was closed that that I would not get any further charges.  I still think they need to reimburse me for this $69.95 amount.  Can you help?

 

This report was posted on Ripoff Report on 11/17/2016 12:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prazahealth/prazahealth-charged-my-account-without-my-authorizationb-1338641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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