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Report: #771922

Complaint Review: Precharge.com - New York New York

  • Submitted:
  • Updated:
  • Reported By: Injustice-man — Brooklyn New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Precharge.com 130 7th Avenue, 129 New York, New York United States of America

Precharge.com Alex Corral They offer to protect you. What you need is protection from them. New York, New York

*UPDATE Employee:

Official Response

Show customers why they should trust your business over your competitors...

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Precharge will offer to protect you against fraudulent credit card transactions. Instead, they will give you the run-around (for years sometimes), take monies from your account that are not due to them, and provide some of the lousiest customer service.

This company is currently in litigation with several of their customers. Their customers, merchants seeking protection against credit card fraud, are suing for services not performed, for over-billing, and breach of contract.

Precharge is supposed to protect the merchant. Instead, the merchants are getting ripped off by Precharge for tens of thousands of dollars. How do I know. I am such a merchant.

Beware! Stay away! They will make promises that they do not fulfill.

This report was posted on Ripoff Report on 09/01/2011 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prechargecom/new-york-new-york-10011/prechargecom-alex-corral-they-offer-to-protect-you-what-you-need-is-protection-from-them-771922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Official Response

AUTHOR: preCharge Risk Management - (United States of America)

POSTED: Wednesday, September 07, 2011

Like any business, preCharge is going to have unhappy clients, there is no avoiding that being in business since 2003. We try our best to resolve legitimate complaints the best we can and well let our history

with our clients year after year speak for that. If anyone has a legitimate complaint, please feel free to communicate with our people directly. If you do not have a satisfied response, we are more than glad to put you in touch with management. We have already asked that RipOffReport move this matter to arbitration to mediate these false statements.

Best.

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