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Report: #1253500

Complaint Review: Preferred Guests Resort - Winter Park Internet

  • Submitted:
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  • Reported By: shortstop67 — Keller Texas USA
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  • Preferred Guests Resort 501 N. Wymore Rd. Internet USA

Preferred Guests Resort PGR This company stole my reservation money after I cancelled the entire vacation package and resort Winter Park Florida

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When listening to the person on the phone I understood that I could join this BEST VACATION EVER group known on the internet as PGR/Preferred Guests Resort for a low amount of $398. In return I would get discounted resorts in Florida and even throughout the country. I was mainly interested in either Costa Rica or Mexico. It was also promised that I had 30 days to cancel. I cancelled after twenty-four hours. The discounted price of the resort in Mexico was only supposed to be 20-30 dollars a night. Instead it was $675. I paid the cost in full with a credit card. I was told that this was to secure the reservation. However, due to medical reasons I cancelled the very next day. I was told I had 30 days to consider things. NOT TRUE. The PG company has my $675. and is refusing after 4 phone calls in to request my refund they are stating that it is not refundable. I also called the resort. They stated that the money goes directly to the PG Resort people not the resort itself. Therefore, though I have not stayed in the hotel/resort in Mexico they are free to keep my money? Please do yourself a favor and stay away from the BEST VACATIONS EVER company. They may have the best vacations ever, however it is through stealing someone's hard earned money they are enjoying them!

This report was posted on Ripoff Report on 09/08/2015 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/preferred-guests-resort/internet/preferred-guests-resort-pgr-this-company-stole-my-reservation-money-after-i-cancelled-the-1253500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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