Premier Care in Bathing Theft of $4,214 from 80 year old woman suffering from a stroke South Daytona, Florida

My 80 year mother, who suffers from a stroke and has trouble communicating, initially signed a contract to have Premier Care in Bathing install a bathtub and toilet.  They initially offered to finance the purchase of $12,000 plus for the total charge.  They then told her she did not qualify.  They then pressured her to provide $4,214 and then pay the rest at a later time.

When she recieved a call sometime later, she decided that she did not want to continue and buy the items.  She requested her down payment back and was told over the phone that the order would be canceled and her check refunded.  

About a week later she received another call stating the tub would be delivered in a few days.  Again she stated that she had canceled the purchased and wanted her deposit back.  They stated that this would be fine.

Several days later she received a call from a Brandon Harris (1-877-300-4385 ext. 4518) that she would have to forfeit the down payment as per the contract she signed which stated that any cancellation had to be made via registered mail within 3 days of signing or the deposit would be forfeited. 

Mr. Brandon Harris, in a soft spoken, rather robotic chant, continued to stress that the money was now legally in Premier Care in Bathing's possession and the only thing left for her to do would be to finance the rest of the purchase, i.e., commit yet another $8,000 plus or just walk away and let them keep the $4,214 she had already payed out.

Even though she had attempted to canceled the order, they kept stringing it out by pretending they did not get notified, and finally after they were sure they were in some legal safe water, they announced she had forfeited her down payment.