Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1346077

Complaint Review: Premier Lace Wigs - Internet

  • Submitted:
  • Updated:
  • Reported By: TruthGodess84 — North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Premier Lace Wigs Internet USA

Premier Lace Wigs Qingdao Premier Wigs Co.,Ltd. Beware of what you see online, they know their YouTube sensations! Internet

*REBUTTAL Owner of company: Hi Alexis,we were really very sorry for the delay

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

It’s very easy to become distracted my how simple YouTube sensations make applying wigs appear. The message that 1st time customers don’t get is that you have to have a certain relationship with the company to get good service. Clearly that is not ethical. I placed an order for a unit and the order stayed in a “processing state”. I personally called and always got the voicemail and never a call back. I sent emails and was told when my order would ship but it still came up as “processing”. Not only is this an inconvenience but I have to spend more money trying to find what I need by a deadline for an event. I was told. “I’m sorry” and it could ship soon. There was still no acknowledgement for the inconvenience. I was also told it could take up to 10 days to get the money returned back to me when clearly the money was gone as soon as I checked out. I would do more research before shopping with this company. From my experience they have no value for a customer’s time or money. The communication is poor and when they make a mistake, they only offer an apology.

This report was posted on Ripoff Report on 12/28/2016 05:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premier-lace-wigs/internet/premier-lace-wigs-qingdao-premier-wigs-coltd-beware-of-what-you-see-online-they-know-1346077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Hi Alexis,we were really very sorry for the delay

AUTHOR: Premierlacewigs.com - (China)

POSTED: Tuesday, January 10, 2017

Hi Alexis,we were really very sorry for the delay . Yes I knew your wig usually took 7-10 working days to make and your wig took 2 weeks ,that took longer time than expected . we knew it was our problem . The reason your order was delayed that those days there were too many orders and workers were too busy ,we really already tried our best to rush your order .

We apologize sincerely for the delay . As agreed , we refunded your payment for our delay .we will improve better service in the future .

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now