Report: #123151

Complaint Review: Premier Premium Communications

  • Submitted: Thu, December 16, 2004
  • Updated: Fri, December 17, 2004
  • Reported By: Charleston West Virginia
  • Premier Premium Communications
    PO BOX 155579
    Fort Worth, Texas

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
Received bill from Premier Premium Communications for $30.00 for entertainment fee for access to pay-per-view websites. Charged on 11/21/04 at 3:55PM. Billed for 6 minutes to the United Kingdom. Called 1-800 number several times before finally speaking to someone. Was told these charges are for viewing adult Live Webcam's in the United Kingdom. Was told that someone in my house had to install the software to access this. Explained that my son had a basketball game on this date and time and that no one was on my computer. Received email from Premier Premium on how to uninstall their software. Was told to delete H**ny Sl**s from my Program Files.

Emailed them back explaining that I do not have such files on my systems. I requested another suggestion on how I might uninstall their software since nothing comes up anywhere in my computer pertaining to this. They did not respond back. I received a bill from Verizon for $12.30 for Toll Charges pertaining to this. Called Verizon and was told I must contact Telliss regarding this matter. I called and was told I could receive a ONE TIME credit. I also have a charge for .36 from USBI regarding the same matter. After speaking to Verizon I was told that a block would be put on my line so that this number could not be dialed up again. I was asked if I was interested in Verizon DSL service. I told them NO. The next day I receive a call stating my VERIZON DSL will be activated on Monday. I explained that I did not request DSL, only wanted to straighten out this charge on my account. Was told NO PROBEM we will cancel your subscription. (Which I NEVER requested.) The next day I received my VERIZON DSL starter kit and Modem via UPS. I am currently waiting on a packing slip so I can go to UPS and return it so my account will be credited. WHAT A MESS !!!!

Charleston, West Virginia

This report was posted on Ripoff Report on 12/16/2004 08:30 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Suggestion

Scammed by Verizon and the modem dialer frauds! That's it, cancel your phone service!

AUTHOR: Paul - (U.S.A.)

It's those idiots at Premier Premium Communications again! They're running the tired, old modem dialer con along with the fake billing scam. Both of them are designed to get their hands on your money!

These frauds started out as National One Telecom in the beginning of the year. They scammed millions of people all across the country. But, this site put some heat on them. So, now they call themselves Premier Premium Communications. But, it's the same idiots. Running the same tired old modem dialer con. Same crap, different name. Still ripping off America! Don't these losers suck?

The modem dialer con first started back in the 90's. The Federal Trade Commission put two porn fairies, the Botto brothers, out of business for using it. Since then, the porn freaks have continued to use this same method to trick people into visiting their loser sites. The FTC reports it was one of the top 10 frauds of 2002.

Here's how it works. While you're on the internet, unknown to you, a program comes over the connection. Usually, a series of pop-ups will occur. Then, the computer won't respond anymore.

The program hijacks your modem, replacing the normal dialer. First, it mutes the speaker, so you can't hear when it dials out. Then, it starts dialing to 44-207-335-84, a number located in the United Kingdom. The program waits until nobody is using the computer before it dials. The numbers that are called all have something to do with porn.

No unprotected computer is safe from this attack. It doesn't matter if you have cable or DSL. In fact, you don't need any modem or phone line at all. Your computer doesn't even have to be turned on! Once they have your information, Premier Premium will simply make a fake bill!

They use white page directories to find your name and address. Much of the information is old and outdated. Some victims report getting bills for numbers that have been disconnected long ago.

Next, you will start receiving the bills. First, you will get a real bill from your phone company. You will be charged $1.99 per minute for the international long distance calls. Then, you will get a fake bill from Premier Premium for another $5 per minute. Depending on the length of the calls, this could add up to hundreds of dollars!

You will need to call your phone company and have the charges removed. Some phone companies will remove all charges for calls made by dialers. Others want payment, but at a reduced price, up to 85% off. After all, your computer did make the calls, even if you had no idea it was doing it. The phone company doesn't want to take the loss for something your computer did. If you don't pay, they'll get stuck with the bill.

When you call the phone company, remember to remain calm and friendly if you want them to help you. Most companies will try to assist the victims any way they can.

Your phone company has only one way to prevent this. A block on your line won't work, because the fraud uses 10-10 dialarounds to bypass that. A toll-restriction would stop it, but then you couldn't make any long distance calls. Most people aren't willing to do that.

As for Premier, you can save their bill as evidence of fraud. You may need to send it in after you file your complaints to the feds. Do NOT try to pay it or contact the losers!

Premier will not talk to you on the phone. They ignore messages left on their voice mail. They direct you to a phony web site. They send you one email telling you to pay up. They also tell you that the bill will be turned over to a collection agency.

Don't worry about Premier at all. Don't waste your time trying to call or email them. They made up their own fake collection agency, Collection Express. They don't have your social security number. And, because it's a total fraud, they won't be reporting anything. They just try to scare you into paying the fake bill. Don't even think about it!

You do need to start reporting this fraud to the federal agencies. Remember, the frauds have your phone number. Next month, there will be more calls on your phone bill. You need to put a stop to this, once and for all.

These are the actual complaint form pages. You will need to fill in all your information to file your complaint. Fill in your information accurately. Check your spelling. If you are having trouble, try filing by phone instead. Copy the IP address and paste it into the address bar, then hit enter.

National Fraud Information Center

Federal Trade Commission Bureau of Consumer Protection$.startup?Z_ORG_CODE=PU01

FBI Internet Fraud Complaint Center$com.main?p_lang_seq=1

US Postal Inspection Service

Public Utilities Commission
each state is different-address below is California

Federal Communications Commission

California Attorney General
each state is different-address below is California

Better Business Bureau Dallas New Hampshire

Feel free to use pages from this site as needed. In addition, I recommend you call your city newspaper and make them aware of the problem. This fraud relies on people being unaware and uninformed. When everyone fights instead of pays, the money will stop coming in to the fraud. Currently, the fraud is using these names and addresses:

1-Premier Premium Communications
2-National One Telecom
3-One Web Direct Bill
4-Collection Express
5-Enhanced Services Billing Inc/ESBI and USBI
7-One Call Com
8-Candid Publishing
9-Intercosmos Media Group or directNIC
10-Money Management International
11.Steve Griffin
12.Michael Walczak
13.Terry M. Blaney
14.Suzanne Hanse
15.Alex Lymar

PO Box 10007-Bedford, NH
PO Box 612929-Dallas, TX
PO Box 130959-Dallas, TX
PO Box 612608-Dallas, TX

All of these names are in some way connected to this fraud. Many are involved in setting it up. Some help with the fake billing. Other names are the actual fraud companies themselves. The people running this scam are all connected in some way to the porn industry. They do not have a background in telecommunications. Instead, their prior businesses were phone sex lines and internet pornography. Naturally, they failed in those businesses, because they have no real skills. The only hope they have now is this modem fraud scam. They are desperate for your money!

If you have already paid, or know someone that has, file the complaints and hope for a refund. If you used a credit card, check this site for the information that explains how to get a refund through your bank.

These frauds count on you to pay quietly. They'll try to bleed you dry, if you let them. Be sure to file a complaint on EVERY site above. Remember, it's up to you to put a stop to this. They are counting on your fear and ignorance in this situation. Instead, show them they're wrong. Dead wrong!

Good luck!
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.