Premiere Electronics Inc. FALSE CLAIMS ON WEB SITE REGUARDING SHIPPING AND WARRANTYS. NO ONE ANSWERS PHONE. SENT BAD UNIT AS NEW. Saint Cloud Minnesota

Well the crook never replied to my e mail, but protested the return of my money by my credit card company and they gave it back to him. A honest person can't win with these crooks nowadays. I tried another e-mail and called but no answer and no reply. I said I was done with this but now I am on a mission. Glad that I drive a eighteen wheeler, only a matter of time before I get a load to his town and can make a personnel visit and he will have one very bad day.

Current e-mail to them 11-07-07
Your Web site is not working, I assume you have closed your business and are probably in jail due to your illegal activity. Anyway, My credit card company has issued me credit for the radio I purchased from you, that quit working and you failed to reply to e-mails are phone calls for warranty on it (AS YOUR WEB SITE ADVERTISED) . I finally returned it to Cobra for extensive repair. Got it back a couple of weeks ago and it still has a problem with short in meter. Since I have my money back, and believe myself, unlike you ,to be a honest person, I want to return it to you at your expense of course. Please reply as to how and where you want this radio returned to you at your expense. This purchase from you has been a total aggravation for me and has consumed a large amount of my time. I am out 20 bucks for sending it to Cobra for repair and should tell you to KMA but the man upstairs is watching so I feel obligated to return it to you and chalk this up to a lesson learned. Ill give you a week to reply then my dealings with you are done done done.
BBB Complaint Case#57104269(Ref#19-96003395-57104269-8-500) J.B.
YOU SHOULD BACK YOUR WORDS.
Most items purchased from us are covered under our 30-day warranty radios however come with a 90-day warranty through Premiere Electronics. After our warranty period is up you can either send the radio to the manufacturer, for repair under their warranty or have it repaired at a shop. If you opt for the second choice we recommend you send it to: http://www.export-radio-repair.net this is a division of Premiere Electronics, so you can count on quality work and fast turn around time. Before you send an item to us for warranty repair you must obtain a RAN or return authorization number. Any merchandise sent without one will be refused. This is for your protection as well as ours. We maintain the right to refuse any equipment that we believe has been damaged by negligent operators, improper connections or serviced by an unauthorized repair center.

You are responsible for paying the shipping to us and we pay the shipping back to you. NO EXCEPTIONS! An item that is in for warranty repair is usually fixed with in two to three weeks, but we can offer no guarantees. Please do not call everyday to check on it either, we are very busy as it is and this only slows the process down even more.

THIS IS WHAT THE BBB SAID ABOUT PREMIER ELECTRONICS INC.
You should be aware that the company you have filed a complaint against maintains an unsatisfactory customer experience record with the BBB of Minnesota and North Dakota. In the BBB's experience, this company may or may not resolve complaints presented to them.

If you hear from the company, please let us know, so that the company's customer experience record is accurately reflected at the Bureau. Most businesses desire to resolve disputes.

We encourage you to use our ONLINE COMPLAINT system to respond to this complaint. The following URL (website address) below will take you directly to this complaint and you will be able enter your response directly on our website:

http://www.mnd.bbb.org/complaint/view/57104269/c/rx7xwv

STILL NO CONTACT Called and called no answer to e-mails either.