Complaint Review: Premiere Trade - James Dicks - Altamonte Springs Florida
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- Author Confirmed
- Premiere Trade - James Dicks 220 East Central Parkway, Suite 1020 Altamonte Springs, Florida U.S.A.
- Phone: 800-677-5953
- Web:
- Category: Corrupt Companies
Premiere Trade - James Dicks Will Not Issue Refund Altamonte Springs Florida
*UPDATE Employee: Refunded
*UPDATE Employee: Refund delivered
*UPDATE Employee: Refund delivered
*UPDATE Employee: Refund delivered
*UPDATE Employee: Refund delivered
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I purchased the software because I liked the interface and concept and in fact I think it can really work. However, due to time constraints I had to request a refund with the intention of re-ordering when I wasn't so busy. It's been over 60 days now since I requested my refund and still I haven't gotten one.
The customer service rep told me that there is a back log of refund requests so that's why I can't get one and that I have to wait at least another 2 months. Is this guy serious? Where is the class action lawsuit?
I am from Canada and I hope that if any Canadians read this they don't get scammed by this scum bag. In fact, we stand to loose more because of the US exchange rate. It's 3000 US so when you convert it to Canadian and then back if there even is a refund, I will lose $300 Canadian. I will be writing to the government bureaus to put a stop to his campaigne here.
I searched the internet and there has been a storm of similar cases. Even one past employee claimed that I will never get a refund and that they were just waiting for me to give up. If Martha Stewart was put in Prison then James Dicks deserves a Life Sentence.
Craig
Toronto, Ontario
Canada
This report was posted on Ripoff Report on 05/29/2007 09:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premiere-trade-james-dicks/altamonte-springs-florida-32701/premiere-trade-james-dicks-will-not-issue-refund-altamonte-springs-florida-250944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 UPDATE Employee
Refund delivered
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Thursday, August 30, 2007
This customer has received a full refund for their purchase. We stand by our policy that anyone who is due a refund will in fact receive a refund.
#4 UPDATE Employee
Refund delivered
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Thursday, August 30, 2007
This customer has received a full refund for their purchase. We stand by our policy that anyone who is due a refund will in fact receive a refund.
#3 UPDATE Employee
Refund delivered
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Thursday, August 30, 2007
This customer has received a full refund for their purchase. We stand by our policy that anyone who is due a refund will in fact receive a refund.
#2 UPDATE Employee
Refund delivered
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Thursday, August 30, 2007
This customer has received a full refund for their purchase. We stand by our policy that anyone who is due a refund will in fact receive a refund.
#1 UPDATE Employee
Refunded
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Wednesday, August 29, 2007
I can confirm that this customer has received a refund for the full purchase price. We never intended for there to be a delay, and we apologize for any inconvenience. It is always our policy that anyone who is due a refund will get their refund.
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