Premium Skin Care Anti Aging, Best Life Source ,on my bank account, deceived in advertising, charged my credit card with unauthoized charges, decieved regarding a $100 voucher, did not do as they said with regard to refunding me unsure Internet

This company had an ad on the internet for a free sample of skin cream, you only had to pay a shipping fee of $4.95. Although, I did not see it anywhere, apparently in the fine print there was something about a 14 day trail. If you did not cancel within the 14 days you would be charged $94.94 for the next shipment. When I received another sample in the mail a few weeks after the first one, I thought it had been shipped accidentally, so I did nothing. When another sample came a few weeks later, my suspicions were aroused and I called the company.

At this point, they informed me that it had been a 14 day trial that I had not cancelled. Imagine my surprise and anger to realize my account had been charged a total of $189.88 (two installments of $94.94) for skin cream I did not want at all. 

I called the company and they agreed to cancel my account, which they did and to refund me partially for the latest order. Am amount of $33.22 . I did not think this was a suitable refund amount and decided that since this company had deceived me and I was entitled to a full refund. At this point, I called again and they agreed to refund me the additional $61.72 to grant me the full refund of $94.94 for the second shipment only. They then agreed to send me a $100 voucher that could be used for dining and merchandise at over 800 vendors. This sounded like a $100 visa type card to me that would be equivalent to cash. I was fairly happy with this decison, though of course not fully satisfied. Unfortunately it took two or three phone calls to get them to actually send the voucher. 

When I finally received the voucher, it turned out to be some cash rebate program (with a very cheesy website by the way) that you had to spends hundreds of dollars at online stores to eventually get your $100 cash rebate. This was inconvenient and unacceptable to me and I felt I had been deceived yet again by this company.

I called them again, getting angrier and angrier about their deceptiveness and unresponsiveness to my requests. They wasted hours of my time on the phone. This time a manager agreed to refund me 50% of the first 94.94 charge that was out of their acceptable refund window. I was not happy that I was not getting a 0 refund, but was weary of dealing with them and said that was fine. They never refunded my account which they said they would do within 24 hours. I called again, and they assured me they would send the 50% refund. 

Again, the refund never came. I called again today and the customer service representative said there would be no additional refund after two other people had previously told me there would be. Upon asking multiple times to speak to a manager, there was never one available to speak with me.  Finally after about 30 minutes, she put me on hold and told me she had spoken with her manager and he would give me the full refund in 2-3 days time. She proceeded to rush me off the phone. We will see if they actually do it, my bet is they will not.

I do not want this company to scam anyone else. There are people out there that can ill afford to lose this kind of money into the hands of these dishonest, unscrupulous people. Please, please investigate this company ASAP to protect other consumers from their fraud and deception. I have been around for over 50 years and have never been treated by any company so poorly.