Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1417495

Complaint Review: Premium Techies Support - Lompoc California

  • Submitted:
  • Updated:
  • Reported By: Patrick — Lompoc California United States
  • Author Confirmed What's this?
  • Why?
  • Premium Techies Support Lompoc, California United States

Premium Techies Support reimage ware I downloaded a copy of reimage software recommended by my email server, AOL. After phoning the number on this reimage software was redirected to premium tech support, they downloaded their software, didn't work as described. Lompoc California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I downloaded a program called reimage software that was recommed by my email server, AOL.  This software was supposed to clean up my computer files.  It would not work as it was supposed to. So, I phoned the number on the reimage software.  At that point I was connected to some one in India who got control of my computer, downloaded PC Shield. I kept asking how much this would cost, to no avail. After Preium Tech Support had finished they had charged my VISA $299 that says recurring on the receipt.  I told the man on the phone I did not authorize this charge. Especially since it said recurring on the reciept for $299.  The man on the phone said it would not be a recurring charge. However, it still says this on my receipt.  I am challanging this charge with the VISA company. In addition, the PC Shield did not work to protect my computer.  

In the phone call, premium tech support transferred my call to a place in Canada  This company repaired my computer and installed McAfee Virius Complete. They charged me $149.99. for the software and service.  The company in Canada said the charge of $299.00 would be credited to my VISA. My VISA account has not been credited with the $299.00 charge. The company in Canada said that PC Shield does not work. This is why they downloaded McAfee to my computer.

Premiumtechie support is a rip off. They do not completly clean up the computer, and their software PC Shield does not work. They are high pressure sales people on the phone.

This report was posted on Ripoff Report on 12/17/2017 10:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premium-techies-support/lompoc-california/premium-techies-support-reimage-ware-i-downloaded-a-copy-of-reimage-software-recommended-1417495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now