Prepaid Mobile Shop LLC Over Charged my Credit Card without Authorisation Mahattan New York

Stay Away from This Store is All I have to say. These guys are trained con artiste. I reported the matter to the BBB, but they had no response from the company. They also have no respect for the NYC authority and the people in charge of NYC knows of these guys and is basically allowing innocent visitors to the US to get robbed without doing anything about it. Just google Prepaid Mobile Shop LLC and you will see the many complaint of visitors who were robbed.

In July 2014 on a visit to Mahattan with my daughter, I decided to purchase a I phone 4S unlocked cell phone from the store. Whilst there the staff was very freindly wanting to know where i was from and pretending to know my country. I asked the price of the phone and was told it was on special for $299.99. I said no problem.  Then I was pulled aside by the sale person and was informed of the following:

That because the phone was unlocked, that I cannnot use the phone on US network such as Verizon/Sprint/AT&T/TMobile for 6 monts/180 days or else I will be charged a further US$249.99. I had no problem with this since I did not Live in the US and did not plan on using the phone on US network anyway.  I again asked what was I to be paying now for the phone and they said US$299.99, since I stated that this is what I am paying.

"This is where it get good"  The other store persons started asking question about my country etc, creating conversation , basically distracting you on what is to take place. The sale guy produces two invoices, one for the phone $299.99 and the other for $249.99 in the event I break the agreement and register the phone on a US network.  I again stated that I am only paying US$299.99 for the phone and nothing more, they agreed. During this process my card was being swipe and the all of the paper work was being printed ( on one week fade away carbon paper and ink, luckly i copied the receipts). They place all the invoices together for signing including the credit receipt properly placed in between the other receipts, with the amount charged folded, while you are distracted with conversation from the other sales clerk during signing.

Two days later while checking my account I realised my card was charged for the full amount of  $578.99 inclusive of tax. I went back to the store to have the matter rectify and was told that i will get a refund in 6 months, I told the guy that sold me that I never agreed to pay 578.99 but 299.99 plus tax. Was informed Mr Chuck Dailey at suppport@prepaid-mobile.co  who responded about 4 days later and say 6 mths. I explained what had happen and he emailed me the credit card slip sign for $578.99 to my surprise as it was the first time I saw that slip for the amount.  I made reports, to BBB etc.

Do your self a favour and STAY AWAY FROM PREPAID MOBILE SHOP in New York City