Preservation of Wealth Justin Davis Holding Your Money Hostage!!! Addison Texas

I have been trying to deal with P.O.W. and placed my order on 10/11/2013. To date (04/23/2014) I have yet to receive my order!!!! It's going on 7 months now and I started calling them after the 4th month of not receiving my order or receiving any communication/status. The excuses started out as "the Silver Eagles are on back order due to demand" and then turned to "the delivery truck was not able to get through due to the ice/snow" and that went on for weeks. After the weather was no excuse, I called and Shannon stated, the order was "in process to ship" and I would "have my email confirmation in a couple of days". A couple of days came and went and I called again and spoke with Shannon. Again, I was promised it would be "delivered by this week" and "this week" came and went; No email or delivery. Then I called again, this time it was almost 6 months and the gentleman that answered went and got the owner Justin Davis which proceeded to assure me that my order would be placed "at the top of the list" and shipped immediately. Yeah, that was a month ago and I called tham again when Shannon said, "your order is in the packaging department and it will DEFINITELY ship tonight and I'll send the email confirmation with tracking number on Monday." Monday came and went, no email! So I called them again on Monday before they closed and spoke to Shannon again. She promised me I'd have an email by tomorrow (Tuesday)! Tuesday came and went, NO EMAIL; NO DELIVERY!!! So, I started calling POW on Monday, 4/21/2014 and no one would answer the phones (options 1, 2, 3, and 4). I sent them a message on their "Contact Us" page requesting urgently, someone contact me so that I may get a refund. No call back, no email, no response to date. Today I called  and the phone rang and went to voicemail. I called 2 hours straight to all options (opt. 1, 2, 3, and 4) until finally Shannon picks up the phone. She explained to me that their phones have been down because their phones are Internet Phones and their internet had been down. What big business runs their phone lines through the internet, knowing how unstable internet connections can become and the likelyhood that an internet issue could take days or months to resolve??? I asked Shannon to speak with Justin Davis and she stated Mr. Davis is not in. When I asked her to send me to his voicemail, she would not and proceeded to inform me Mr. Davis was making funeral arrangements as his father had passed away last night at 9:00. (My condolensces to Mr. Davis and his family, if this is true.) I then asked Shannon why it is, my order is on backorder (due to the high demand, mind you) but, their website has my backorder items available through their "Quick Metals" tab and will be "shipped in 10 business days"! Shannon  says, she just put my order through using the "Quick Metals" while I was talking with her. Un-friggin believable!!!
You know, it's not the fact that I've been patiently waiting for almost 7 months now or the fact that they are holding my hard earned money... It's the fact that they lie to me, their customer. And not just lie once but, lie over and over and over. I was polite and undesrstanding the first five or six times I spoke with them but, now I'm down right furious!!! I could have had that money working for me but instead, I have it tied up in a "lie factory" with nothing to show for it! They would have possibly received another order from me if they would have only delivered my order at LEAST within 5 months and if they had spoke the truth when asked for status. Also, my one year membership is now 7 months old and I have yet to receive anything! They don't even have the courtesy to call, email, telegraph, no communication whatsoever to let me even know they're still in business!!! Every communication has been initiated by me! Furthermore, no mention has been made about any type of compensation, for holding my money hostage. UNBELIEVABLE!!!! How do these people stay in business???