Prestige Management Services LLC Interactive Strategies SCAM, HORRID WORK CONDITIONS, FRAUD Edwardsville Illinois

Disreguard

I read your report about Prestige Management. I agreed with everything you were saying. Until I got to you comment about the appointment setters in the call center having no experience because of their revolving door. I used to work in the call center. We had some very good, experienced people in there who thought they were actually going to be making the appointments they told us we could. We were constantly being told it was out fault that there were so little appointments made, when in fact the lists we are given to call are nothing but crap. They claim they people on these lists are suppose to fit certain qualifications, when in fact we might as well as have been dialing random people out of the phone book. We could not make appointments for a financial advisor with people who only have their disability check as their only income and no other savings. Everything there was a secret. We couldn't kniw what the sales people told the clients. We would only find out the outlandish promises made AFTER we would call them to let them know we were making calls for them. The "difficult" customers who wanted to know what their money was going towards since there was no "quality" appointments made? They could call and leave messages, and never get the courtesy of a call back. Then the people in the call center calling them would get yelled at because nobody called them back. And the cycle would just continue until the customers just gave up, and then their file would be pushed to the side. I mean, they got their money, weren't making anymore noise, so why bother, right? Now, if there was anything that I did not agree with, it was the was they did the calling. They did what they called "team calling". They had a few people calling for the financial advisor or insurance agent at the same time. The problem with this, is that each "file" was only being called on for 10 - 15 minutes each. That's it. Some of these people paid anywhere from $500 to $1500 for the call center to make calls for them to get them appointments. And for that money, they only got worked, if they were lucky, 15 minutes ONCE A WEEK. I wasn't there for very long. But long enough to see that I did not agree with the way they took money from people, promising all of these "quality appointments", knowing for a fact these people wouldn't get the amount of appointments promised, and if they did, it would take a year or more. But back to the reason I commented on this to begin with. You really should feel sorry for those people in the call center. They say crap rolls down hill, and as far as I was able to see, they were definitely at the bottom of the hill. I doubt much has changed since I have left, so I am sure they still are the ones catching all the flack for the lack of appointments made, when in reality, it is not only the leads they are given (which are crap), but only being able to work each file only 10 minutes unless an appointment was made before the 10 minutes was up, because alot of times they are told that if they make an appointment, move on to the next file. So some files might only get worked for 3 minutes. Paying over $500 for MAYBE 10 minutes a week? I am still trying to figure out how they sleep at night. And I haven't even talked about how the one owner, Matt, runs around like he is about to catch someone doing something wrong. And thinking it is OK to literally scream in an employees face in front of everyone in that building? He reminds me a little kid who didn't get the toy he wanted at the store throwing a temper tantrum. He has some MAJOR issues and probably needs some professional help. Some anger management counseling probably would do him some good. I didn't have a whole lot of interaction with the other owner, Ronda. She seemed pretty nice. But then I remember that they are both the ones responsible for ripping off these people.

I work at Prestige and love my job once again. I hate all this bashing on line about a company that works hard to to provide a qualilty product and pay there employees well.I have been here six weeks and everyone calls the same stuff. No one is handed anything extra and you can earn good money here. We do scrub each list before it goes out and everything this person said was a lie. I guess this was one of the employees that were dishonest to there customers and that is why she or he says this, We sell cold call list. People with a certian profile and the list work if you call them. Our own call center calls the same numbers and gets results every day. Wish people had better things to do than set on this site and lie. Prestige Management is a great place to work and a great place to do business with. Please dont believe the liers on here mad cause they arent working here makeing good money anymore cause they cant sell or cant tell the truth. thanks for reading

I have seen what that person is taking about. The sister of Matt Alyward purchase drugs from other members of the service. From sales people to call center reps. She comes in the morning smelling of weed and all drugged out. By 10am she is all crabby.  She messes up the payroll and my leads that I sold for a short time. No wonder the place is a mess. You will never have a stable job there if you are not family or Matt's "Pet" Which he only has one of the those who he talks to as a person & takes him to his home. 

The leads are not all scrubbed as we tell the customers. We don't even no how many leads are available. We make it up. 

SAD.....

Since the sister places the orders as well, the she messes them up. REplacements all over the place. No other Company would put up with this stuff.

 Is this the same business by the same name that has moved into the old Kmart building in Wood River IL?   Anyone know? They are running job listings on line.   Thank you.