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Report: #295759

Complaint Review: Preston's Vineyard Custom Homes - RWA Design/Build - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: College Park Georgia
  • Preston's Vineyard Custom Homes - RWA Design/Build 4045 West Stubbs Road Atlanta, Georgia U.S.A.

Preston's Vineyard Custom Homes - RWA Design/Build Took twice as long as the contracted terms to build the home, refused to abide by the contract on several counts, and has left numerous punch list and warranty items hanging for months. Atlanta Georgia

*REBUTTAL Owner of company: Case Response

*REBUTTAL Owner of company: Case Response

*REBUTTAL Owner of company: Clarification and Case Reference

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RWA Design/Build took several months longer than the contracted terms to build our house. We paid thousands of dollars in additional interest because RWA did not take a diligent approach in managing the project.

Furthermore, there were numerous items that were agreed upon verbally and/or in writing in advance and RWA either refused to abide by those agreements or issued a change order for us to pay for them if we wanted them to be included. As a result, it cost us thousands of dollars above the contracted price to get the home built to the specifications that they had agreed to.

Additionally, we have several punch list items including code violations and cosmetic issues that have not yet been addressed and a few problems that have come up since we moved in a few months ago, some of which the builder has verbally accepted responsibility for but has not done anything about.

I would recommend that you speak to the previous clients of this builder before deciding to use them as I have received numerous unsolicited comments from other dissatisfied clients, suppliers, and others who have done business with RWA that suggest our negative experiences with this builder were not unique to our case.

Helix
College Park, Georgia
U.S.A.

This report was posted on Ripoff Report on 12/30/2007 08:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prestons-vineyard-custom-homes-rwa-designbuild/atlanta-georgia-30349/prestons-vineyard-custom-homes-rwa-designbuild-took-twice-as-long-as-the-contracted-te-295759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
3Employee/Owner

#3 REBUTTAL Owner of company

Case Response

AUTHOR: Rwa Design & Build - (U.S.A.)

POSTED: Wednesday, June 25, 2008
Dear Consumer,

We have no knowledge of a client by the name of "Helix," nor have we been under contract to build a home for a client by this name.

Best Regards,

RWA Design/Build, LLC
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#2 REBUTTAL Owner of company

Case Response

AUTHOR: Rwa Design & Build - (U.S.A.)

POSTED: Wednesday, June 25, 2008
Dear Consumer:

For a comprehensive response of the case cited here, we encourage you to reference the Georgia Better Business Bureau, case number 2702573.

Best regards,

RWA Design/Build, LLC
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#1 REBUTTAL Owner of company

Clarification and Case Reference

AUTHOR: Rwa Design & Build - (U.S.A.)

POSTED: Wednesday, June 25, 2008
Dear Consumer:

The foundation of the RWA Design/Build business model is integrity and the highest standard of personalized customer service. Consistent with this commitment, we encourage you to go to the Georgia Better Business Bureau and reference case number 2702573 for a comprehensive response to the case cited on this website.

Thank you in advance for your review.

Sincerely,

RWA Design/Build, LLC
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