Price Point Super Center Bill Marsh Price Point Don't Let This Happen to your Mother Traverse City, Michigan

The original vehicle purchased was a 2003 Nissan Pathfinder.  The customer was informed at delivery of its status as an as-is vehicle. 

To provide economic value to our guests, we offer some of the inventory at Price Point on an as-is basis.  This means that we have inspected the vehicle and have determined that because of the cost of the repairs, age or mileage of the vehicle, we offer the vehicle for sale with a 5-day money-back guarantee only.  We enchorage that the vehicle be inspected by an independent mechanic.  Beyond the 5-day money-back guarantee, the dealership has no further obligations and we have a mutual agreement in writing with each guest expressing this.

After an unfortunate situation as described happens, we work with our customers to find a mutually beneficial solution.  The experience of purchasing a used as-is car and not having it work out is both frustrating for our guests and us.  We do our best to provide value to all our guests.

Our no-pressure, one-price environment makes it easy to shop at Bill Marsh.  We provide the information, options and pricing.  Our customers make the ultimate purchase decision though.  This guest was happy that she now had a new vehicle with a factory warranty and peace of mind for her day-to-day driving.

We take pride in our reputation as a dealer that operates ethically and honestly. We are consistently tops in customer satisfaction as administered by our manufacturer partners.  Last month, Bill Marsh was voted the number one dealership in the Grand Traverse area to buy a new car, new truck, used car, used truck as well as being the best in the Grand Traverse area to get your car fixed.  This distinction was administered by the Traverse City Record Eagle.

"At the time of purchase while Mother was signing the papers they were informed repeatedly that it was an AS IS sale."

  So, what's the problem?   Your mother agreed to buy the vehicle "as is".  Do you know what that means?   It means that the seller is not giving you a warranty on the vehicle.  It also means that any problems are yours. 

  If you are in the habit of buying 17 year old used vehicles "as is" without bothering to have them inspected by a mechanic, your chances of getting an unreliable vehicle are very good.   You and your family really need to change the way you go about buying cars.  

Where's the rip off?  You bought it AS IS. That means if it dies on the way home there is nothing you can do. You knew that ahead of time.

I don't understand why people buy used vehicles WITHOUT sending it to mechianic first, and come to this site and complain.

I know you threw your mothers age in for sympathy, but it does not matter, this applies to everyone. I ALWAYS take used car to a mechanic, its not that hard and probably saved me a lot of money, and would have saved you a lot of time.

No sympathy here.