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Report: #668479

Complaint Review: Price Shuffle.com - La Canada Flintridge California

  • Submitted:
  • Updated:
  • Reported By: Dianne — Hedgesville West Virginia United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Price Shuffle.com 466 Foothill Blvd, #378 La Canada Flintridge, California United States of America

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I heard about this site on the news and thought I would check it out.  They were offering 100 free bids for a short time.  Not having been to the site, thought this would give me a chance to try it before I had to buy more bids.

When I signed up, I put in the code for the free bids and then had to give credit card information, which I understood because if you win a bid, they want to know you will pay. 

Unfortunately, I never got a chance to do anything else as I saw an email from the company stating:  Welcome! We have charged your credit card for $149.75!  I was outraged.  Under no circumstances would I have ever joined this site if I had understood this.

I instantly replied back and told them that I could not afford that and in no way agreed to this charge.  They emailed me back within 24 hours as promised informing me that basically it was too bad for me.  It was stated somewhere in their terms and conditions....not easily understood, might I add. 

I have emailed them again and told them I want this removed from my credit card and do not want to be a member of their site.  I want it all canceled.  I told them that if they wanted to do the right thing by their customers, they would refund the money and cancel my membership.

I also called my credit card company and they said that I have to actually wait until it is on a statement and then they will list them as fraud and get the money back.  I hope this helps others. 

I should have known better..... if it sounds too good to be true, it probably isn't.  I am very angry that I got taken by this site and hope I can save others. 

This report was posted on Ripoff Report on 12/06/2010 05:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/price-shufflecom/la-canada-flintridge-california-91011/price-shufflecom-steals-your-money-la-canada-flintridge-california-668479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Consumer Comment

Refund "Promised" is a stall

AUTHOR: Jim - (U.S.A.)

POSTED: Wednesday, December 08, 2010

The idea here is stall, stall, stall then OOPS "Too Late"

Do a bank chageback and be done with them.

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#1 Author of original report

Refund Promised- Willing to work things out.

AUTHOR: Dianne - (United States of America)

POSTED: Tuesday, December 07, 2010

I am happy to say that after understanding that no one really was at fault, we have come to an agreement.  There evidently was a place for me to check which package I wanted and if not, then it defaults to the $149.75 charge.  After talking via email to Eli Smith, he is willing to give me a complete refund of my money, which will make us both very happy.  I appreciate the fact that they are willing to do the right thing, as this was an error on my part, as I did not select the right bid package.  I just want to say THANK YOU! to Price Shuffle for being agreeable to giving my money back.  This will make my Christmas a lot happier, I can assure you. 

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