Report: #1144054

Complaint Review:

  • Submitted: Sun, May 04, 2014
  • Updated: Sun, May 04, 2014
  • Reported By: Jennifer Holt — Pleasant Hill California

    USA Not Clear Advertising of No Refund No Change No Cancellation Policy Internet

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Priceline does not make clear that you cannot cancel or change car rental reservations when you make them online while booking a flight. They offer a cancellation option for hotels and the flights offer travel cancellation insurance which I purchased but there was nothing offered here just a few clicks to sign up for car rental that I cannot change and money in priceline's pocket. When I called to disupute , I received their trademark robot customer service agents who tell you there is nothing they can do. Wondering does Priceline offer it's call center workers free frontal lobatomies? Maybe they just thought the were signing up for a job before priceline took it's percentage from their brains.


This is a reprehensible way to do business and I can only hope that this company gets what it deserves and what it will get from me. Customers walking away never to return again.! Bravo Priceline you are negotiating yourself into Chapter 11 if you ask me.  

This report was posted on Ripoff Report on 05/04/2014 07:58 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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