PRIME / DIRECT TV RIP OFF

I SIGNED UP FOR SATILITE TV ON 9/20/00 AND WAS TOLD , AND ALL GIVEN INFORMATION IN WRITTING STATING THAT IF I FILLED OUT THE REQUIRED INFO WITHIN 60 DAYS I WOULD RECEIVE MY $140.00 REBATE CHECK ,(WHICH I HAD GIVEN THEM) BACK WITHIN 60 DAYS. I HAVE CALLED THESE PEOPLE 3 TIMES A WEEK SINCE THE END OF THE 60DAY PERIOD AND HAVE STILL NOT GOT MY MONEY BACK, I WOULD LIKE TO KNOW WHAT TO DO TO GET THESE PEOPLES ATTENTION.

ALSO, SEPTEMBER OF 2000 I WENT INTO A RADIO SHACK HERE IN DAPHNY AL. AND MADE A PURCHASE ON MY DEBIT CARD, I WAS TOLD THAT IF I WOULD EXCEPT A DISC FOR MSN INTERNET FOR 700 FREE HOURS THAT I WOULD RECEIVE A 20% DISCOUNT ON ANY STORE PURCHASE FOR THAT DAY, ALL I HAD TO DO WAS CANCELL THE MSN WITHIN 30 DAYS
AND THERE WOULD BE NO CHARGE TO ME. WRONG!!!!! I JUST HAPPEN TO GO BACK IN MY BANK STATEMENTS AND FOUND WHERE MSN HAD DEBITED MY ACCOUNT FOR $21.95 STARTING WITH THE VERY MONTH OF MY PURCHASE STARTING WITH THE MONTH OF SEPT.

WHEN I MADE MY ORIGINAL PURCHASE. THIS CAUSED MY ACCOUNT TO OVER DRAW TWICE. I CONTACTED THEM AND WAS TOLD TO FAX THEM ALL THE INFO SHOWING WHERE THEY HAD TAKEN THE MONEY FROM MY ACCOUNT AND THEY WOULD GET BACK WITH ME, I DID THIS ON 01/02/01 I'VE STILL NOT HEARD FROM THEM. I WAS IN AN INDUSTRIAL ACCIDENT 02/09/99 AND WAS DISABLED, WITH NO INCOME SINCE 01/13/00, I NEED MY $140.00 AND MY$21.95! TIMES 4 THAT RIGHTFULLY BELONG TO ME! PLEASE ADVISE ME AS TO WHAT I CAN DO TO CORRECT THIS SITUATION, AND ALSO IF I CAN ASSIST YOU IN YOUR CAMPAIIGN AGAINST ALL THESE RIP OFF ARTIST!

THANK YOU!

PHYLLIS

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