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Report: #458548

Complaint Review: Prime Elegance Michelle Reisland - Durham North Carolina

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  • Reported By: Durham North Carolina
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  • Prime Elegance Michelle Reisland 4983 Mccormick Rd Durham, North Carolina U.S.A.

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This lady should be ashamed of herself, I met with her at Starbucks to discuss my wedding photography. I gave her a deposit, couldn't undestand why I never received a receipt, which she claimed would be emailed to me. Later I checked and her website was no longer up, and I found negative comments about her business and herself. They stated she used other photographer's photo's and testimonials to create her website. I contacted her to see what happened to the website she stated she was upgrading, that was 2weeks ago and still no website. I tryed to call her cell phone, no answer, so I called her home phone, she told me I was rude for listening to lies and rumors about her, she's a excellent photographer. She gave me a list of names to call as her references. No one answered for neither. I told her her services where no longer needed and I wanted my money, she told me I lost a excellent photographer and my money!!! I asked around to professional photographer's in the area, no one ever heard of her, and she doesn't even have business cards. Where is your studio?? I hope her works cathces up with her!!

MadBride1
Durham, North Carolina
U.S.A.

This report was posted on Ripoff Report on 06/04/2009 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/prime-elegance-michelle-reisland/durham-north-carolina-27701/prime-elegance-michelle-riesland-stole-money-photographer-impression-durham-north-caroli-458548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
17Consumer
1Employee/Owner

#18 REBUTTAL Individual responds

For Alll The Ladies That Michelle Riesland Ripped Off Please Help!!!!

AUTHOR: motherof2 - (United States of America)

POSTED: Sunday, July 11, 2010

To all the ladies that where rip off by Michelle Riesland my son has filed a custody suet against her. We would appreciate if anyone of you that would be willing to testify as to her character in the case. If you think what she did to you was bad, the things she has done to him would give you nightmares.

Please contact:  attorney (((Redacted))) THANK YOU.



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#17 Consumer Comment

She Got Me Too

AUTHOR: Ripped off too - (United States of America)

POSTED: Thursday, July 08, 2010

My story is too long to write out here, but I also made the mistake of hiring Michelle to take or pictures for our August 2009 wedding.  I had the same difficulty scheduling both our engagement and my bridal sessions, but she did ultimately take the pictures, although they weren't anything to write home about.  My husband and I really tried to give her the benefit of the doubt, but she really screwed us on the wedding photos and we have yet to receive our wedding album.  She hasn't responded to any of my e-mail communications since October.


I asked her to come to the church prior to the wedding to check the lighting and make sure her camera and flash (a non-professional grade which we discovered during our other sessions) would be adequate due to the low lighting.  She never came to the church and, the day before our wedding, she e-mailed me and said she couldn't take the pictures for our wedding, but would send one of two really good employees she had on staff.  She said they had both worked with her for years.  The morning of the wedding, two people showed up looking very confused as to who was supposed to be there.  After getting a hold of Michelle, the gentleman left and the woman stayed.  She took several pictures of me getting ready, shot the rest of the wedding and reception and seemed to really be trying to get good shots.


I will leave the story at that because I'm not sure what action will be taken from this point forward, but would like to know if the person pursuing her case in small claims court was successful.  I also spoke to an attorney who said we were definitely defrauded and should request refund of 100% of our money.  I would appreciate any information anyone who has worked with this woman can provide and, if Michelle Riesland is still taking pictures, caution anyone considering hiring her to keep looking.  I can sympathize with any TRUE hardship (there were countless excuses for not doing her job) she has experienced, but that does not justify her ruining our special day.  We can never recapture those moments.

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#16 Consumer Comment

She Got Me Too

AUTHOR: Ripped off too - (United States of America)

POSTED: Thursday, July 08, 2010

My story is too long to write out here, but I also made the mistake of hiring Michelle to take or pictures for our August 2009 wedding.  I had the same difficulty scheduling both our engagement and my bridal sessions, but she did ultimately take the pictures, although they weren't anything to write home about.  My husband and I really tried to give her the benefit of the doubt, but she really screwed us on the wedding photos and we have yet to receive our wedding album.  She hasn't responded to any of my e-mail communications since October.


I asked her to come to the church prior to the wedding to check the lighting and make sure her camera and flash (a non-professional grade which we discovered during our other sessions) would be adequate due to the low lighting.  She never came to the church and, the day before our wedding, she e-mailed me and said she couldn't take the pictures for our wedding, but would send one of two really good employees she had on staff.  She said they had both worked with her for years.  The morning of the wedding, two people showed up looking very confused as to who was supposed to be there.  After getting a hold of Michelle, the gentleman left and the woman stayed.  She took several pictures of me getting ready, shot the rest of the wedding and reception and seemed to really be trying to get good shots.


I will leave the story at that because I'm not sure what action will be taken from this point forward, but would like to know if the person pursuing her case in small claims court was successful.  I also spoke to an attorney who said we were definitely defrauded and should request refund of 100% of our money.  I would appreciate any information anyone who has worked with this woman can provide and, if Michelle Riesland is still taking pictures, caution anyone considering hiring her to keep looking.  I can sympathize with any TRUE hardship (there were countless excuses for not doing her job) she has experienced, but that does not justify her ruining our special day.  We can never recapture those moments.

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#15

She's Back!

AUTHOR: Info@PortraitsbyJ.org - (U.S.A.)

POSTED: Tuesday, August 18, 2009

Her new website is www.aneverlastingaffair.com and has a phone number listed.  Good luck!

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#14 Consumer Comment

Information that may help in court....

AUTHOR: Photogal - (U.S.A.)

POSTED: Thursday, August 06, 2009

If it would help any of you who are going to small claims, I have compiled screenshots of her website (did this back around the time most of you were getting screwed, apparently - there's a long backstory). They are shots of images she claims as hers, but are truly the work of other (real) professional photographers. I also have screenshots of the testimonials she used to have on her site - which were also stolen from other photographers' sites. I also have a selection of shots she emailed me of work that I believe is really hers....trust me, you didn't want her to shoot your wedding anyway. My email is photogal1967 "at" gmail "dot" com if you're interested. She perpetuated a fraud on an unsuspecting public and stole from truly talented photographers. If any of you are still looking, I happen to know a couple of very good photographers who are reasonable and may be available. Good luck!

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#13 Author of original report

I agree

AUTHOR: Smithgrl - (U.S.A.)

POSTED: Tuesday, July 14, 2009

Is she really on facebook!! My God, I wish you the best of luck and keep me posted. Planning a wedding is very stressful. I am so counting down my day..

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#12 Consumer Comment

this isnt funny

AUTHOR: Telludatruth - (U.S.A.)

POSTED: Monday, July 13, 2009

The attorney general sent me a copy of the letter that they sent her. We will be going to court in Durham, NC and I will keep you posted. B/c of me her rating with BBB is a F now.She is also on facebook and I have copies of all interactions with her. I am getting my money back b/c planning a wedding is way too stressful to have people trying to RIP you off.

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#11 Author of original report

Good Luck

AUTHOR: Smithgrl - (U.S.A.)

POSTED: Monday, July 13, 2009

I understand completely, My only concern is that I don't have a receipt to show, It will be my word against hers. Are you going to court in Durham,NC? I would love to be there!!! What did the General Attorney mention about her?

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#10 Consumer Comment

this doesnt make sense

AUTHOR: Telludatruth - (U.S.A.)

POSTED: Saturday, July 11, 2009

well i will be taking her to small claims court in a few weeks. I will not take it as a loss b/c I want my money

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#9 Author of original report

Took it as a loss

AUTHOR: Smithgrl - (U.S.A.)

POSTED: Saturday, July 11, 2009

I did a little research, this lady is only 21 years old. So her years of experience are very bogus. I only paid of 1/2 which was $180, then to think about she never game me a receipt and got frustrated when I asked for one. I left it alone, but was very mad, I could have used the money towards my new photographer. After I notice her website was gone, she stated it was being updated, As of a month later still no website. She will get what she deserves. Mad bride 2 please take precaution!!

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#8 Consumer Comment

she did the same to me

AUTHOR: Telludatruth - (U.S.A.)

POSTED: Thursday, July 09, 2009

i live in charlotte and paid this woman 300.00 in full. i even have the print out from her website. i contacted the BBB and she didnt respond. her rating is now a F. Please let me know what happens in your case.

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#7 Consumer Comment

Mad Bride 2

AUTHOR: Bride To Be - (U.S.A.)

POSTED: Tuesday, June 30, 2009

Mad Bride 1,
Did your situation get resolved? Did you file a police report, etc? I met with her at Starbucks too and have my engagement pictures scheduled with her soon. I have called an attorney who said my only option was to go to small claims court. Do you think you could post her references so I could give them a call?

thanks
mad Bride 2

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#6 Consumer Comment

Mad Bride 2

AUTHOR: Bride To Be - (U.S.A.)

POSTED: Tuesday, June 30, 2009

Mad Bride 1,
Did your situation get resolved? Did you file a police report, etc? I met with her at Starbucks too and have my engagement pictures scheduled with her soon. I have called an attorney who said my only option was to go to small claims court. Do you think you could post her references so I could give them a call?

thanks
mad Bride 2

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#5 Consumer Comment

Mad Bride 2

AUTHOR: Bride To Be - (U.S.A.)

POSTED: Tuesday, June 30, 2009

Mad Bride 1,
Did your situation get resolved? Did you file a police report, etc? I met with her at Starbucks too and have my engagement pictures scheduled with her soon. I have called an attorney who said my only option was to go to small claims court. Do you think you could post her references so I could give them a call?

thanks
mad Bride 2

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#4 Author of original report

this was not a good business deal

AUTHOR: Smithgrl - (U.S.A.)

POSTED: Wednesday, June 17, 2009

this was not a good business deal

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#3 Author of original report

this was not a good business deal

AUTHOR: Smithgrl - (U.S.A.)

POSTED: Wednesday, June 17, 2009

this was not a good business deal

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#2 Author of original report

this was not a good business deal

AUTHOR: Smithgrl - (U.S.A.)

POSTED: Wednesday, June 17, 2009

this was not a good business deal

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#1 Author of original report

this was not a good business deal

AUTHOR: Smithgrl - (U.S.A.)

POSTED: Wednesday, June 17, 2009

this was not a good business deal

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