Complaint Review: Prime Global Sources - Orem Utah
Prime Global Sources Creating Wealth Institute Did not provide services that I paid for Orem Utah
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I purchased Prime Global Source's Executive Package ($30,000) training service program in good faith and paid in full for what was in the contract. Following the sale, I was contacted once by phone to see when I was available to start the coaching session, which was one of many services that was part of the package I paid for. The training was sub par to what I had already paid for. The trainer was not part of the business and was a consultant. He new of none of the things I paid for which is no fault of his own. I tried to get the address for their Fulfillment program that I purchased, but could not get a hold of anyone to provide me with the address. Emails were rarely answered if ever. I started to inquire about the rest of the services that was still owed to me, but it was very difficult, as I said, to get a hold of anyone. A email was eventually given to me with a code to their arbitrage software, which I had no idea how to use because the never provided the training as they promised.
They provided a password to an eknowledge library which did not relate to what I paid for. Which was Amazon related training. After a month, I started trying very hard to contact them to find out where the rest of my services was and still was not able to get the services. I paid for 6 months of training and services and over a month was gone without any of the services being provided or utilized. I then asked for a refund and was told no, can be given a $5000 refund and continue the service. What service? I understood that the contracted said I had 3 days to get a refund after signing up, but if they never provided everything that I paid for, that 3 day limit should not be valid. They do not cooperate and not communicate with their customers and I would like a refund. After asking for a refund, they went silent and never contacted me for the services I paid for. So where is the rest of the services I paid for as my 6 months is already up. This is terrible customer service.
This report was posted on Ripoff Report on 05/13/2018 10:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prime-global-sources/orem-utah-84058/prime-global-sources-creating-wealth-institute-did-not-provide-services-that-i-paid-for-o-1442743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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