Prime One Benefits ripoff liars thieves fraudulent billing New York New York

IN OCTOBER OF 2003, I RECIEVED A SOLICITATED PHONE CALL. AS MATTER OF FACT THE REP'S NAME WAS GEORGE. THEY OFFERED ME THIS CREDIT CARD & SUGAR COATED IT REAL GOOD. THEY TOLD ME ALL THEY NEEDED WAS $187.00 AND THEY WOULD SEND ME THE PACKAGE. HE THEN TOLD ME THAT IF I DID NOT WANT THE PACKAGE I COULD SEND IT BACK AND I WOULD RECIEVE MY REFUND WITHIN 2-12 WEEKS.

THE WEEKS PASSED & I CALLED, I SPOKE TO MANY DIFFERENT AGENTS AND ALL HAD BAD ATTITUDES THEY WERE EVEN LEAVING ME ON HOLD & THEN HANGING UP. THEY KEPT SAYING THAT THEY DID NOT KNOW WHEN I WAS TO BE REFUNDED BECAUSE THEY ARE NOT IN THE ACCOUNTING DEPARTMENT. WHEN I ASKED TO SPEAK W/ THE ACCOUNTING DEPT. THEY THEN SAID THAT THEY CAN NOT REACH THEM. THIS WENT ON FOR MONTHS. I EVEN ASKED TO SPK W/ THE SUPERVISOR AND THEY ALWAYS SAID THAT A SUPERVISOR IS NOT PRESENT. THEY TOLD ME THAT HE COULD ONLY BE REACHED BETWEEN 9-9:30A.M. NOW YOU TELL ME WHAT SUPERVISOR IS ONLY AVAILABLE FOR 30MIN THROUGHOUT AN ENTIRE SHIFT!!

SO I CONTINUED TO CALL & KEPT GETTING THE SAME RESPONSE. FINALLY I CALLED ONE LAST TIME. I SAY IT IN THE MIDDLE OF JULY. I SPOKE WITH ONE GIRL AND ASKED WHEN WOULD I BE REFUNDED & SHE TOLD ME THAT I SHOULD HAVE MY REFUND BY AUGUST 10,2004! SO I WAITED AND I CHECKED MY ACCOUNT ON AUGUST 12 AND THERE WAS NO REFUND.

SO I CALLED AGAIN. AND GUESS WHAT IT SAID THAT THE NUMBER IS NO LONGER IN SERVICE. I COULDNT BELIEVE I HAD BEEN RIPPED OFF I'M NOW GETTING MY LAWYER INVOLVED AS WELL TO CRACK DOWN ON THESE THIEVES THAT HAS MY MONEY AND DOESNT WANT TO GIVE IT BACK. I MEAN WHO IS OVER THIS COMPANY?

BUT LASTLY I RECIEVED A LETTER IN THE MAIL. I THOUGHT IT WAS A CHECK. IT WAS A LETTER FROM PRIME ONE STATING THAT THEY ARE CLOSING AND CAN NO LONGER ADHERE TO MY SERVICES. I DIDN'T KNOW WHAT KIND OF COMPANY I WAS GETTING MYSELF INVOLVED WITH. I JUST WANTED MY MONEY BACK. PLEASE GET THESE CROOKS WHO STOLE FROM ME!!!

Kristen
baton rouge, Louisiana
U.S.A.