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Report: #61946

Complaint Review: Prime TV/ Direct TV - Southern Pines North Carolina

  • Submitted:
  • Updated:
  • Reported By: Tacoma Washington
  • Author Not Confirmed What's this?
  • Why?
  • Prime TV/ Direct TV 125 Murray Hill Road Suite H Southern Pines, North Carolina U.S.A.
  • Phone: 877-435-7788
  • Web:
  • Category: Cable TV

Prime TV/ Direct TV ripoff Southern Pines North Carolina

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I got the number off an ad on TV, so I called I was told free insulation, 2 months free service. Than I'm told I had to pay the installer $99 and I would be reimbursed. I even payed the $19.90 shipping and $49 for insurance on equitment. The installer installed the equitment, he than calls Direct TV, I'm than told I had to pay additional $55 for activation.

I told the person no one told me that there would be more charges. I told them forget it I will not pay more money because I was never told. Direct TV told my husband I was not to pay the installer, and I wouldn't get the $99 back from Direct TV. So I called Prime TV they told us to deal with Direct TV. We talked to a manager at Prime TV she said she would wave the $55, but that was to late after approx. 2hrs of going back and forth with both companies. I called my cable company so I can go back to basic cable.

These 2 companies are really bad. I feel if they shouldn't get away with this. Because someone might think their getting a great deal and their being ripped off. Its not fair..

Wendy
Tacoma, Washington
U.S.A.

This report was posted on Ripoff Report on 06/26/2003 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prime-tv-direct-tv/southern-pines-north-carolina-28387/prime-tv-direct-tv-ripoff-southern-pines-north-carolina-61946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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