Report: #825107

Complaint Review: PrimeCast TV - Pompano Beach FL 33064 Internet

  • Submitted:
  • Updated:
  • Reported By: Marie — Overland Missouri United States of America
  • PrimeCast TV 3800Park Central Blvd N Internet United States of America

PrimeCast TV Connexion Technologies Primecast should be called Crimecast!!!! The worst billing and service ever, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
Primecast is by FAR the worst satellite TV provider company on the planet. Let's start with installation. First it takes days just to get someone to come out to connect it and then they cancel or just not show up or call you to let you know they are running late. It took over 4 hours just to connect a TV and computer. During installation the installer calls in to get a internet web address and the person on the other end of the phone says sorry our entire state has no internet at this time.

Once you do FINALLY get the tv and internet connected, the service is HORRIBLE. The tv pixilates all day long to the point that you end up only getting to watch a quarter of the show if any at all. If you change channels to many times you end up actually losing over half of your channels and cant get them back. The signal from the remote to the tv is extremely slow or often none existent. The internet will often just completely shut your computer entirely off, freeze pages, not load pages, and has completely rebooted my computer twice making me loose everything on my computer. They charge you $9.95 for what they say is insurance for their faulty equipment so you dont get charged a service fee, but instead they charge you $85.00 service calls anyway saying that it wasnt covered under that policy. And it is always an issue that is beyond their realm of comprehension.

Now let's talk about their billing. OH MY GOD it is ridiculous!! The prices are NEVER what they say they are going to be. Every bill is messed up and has issues. If you try to dispute any part of the bill, they say that you are refusing to pay it and disconnect your entire service. Anytime you call in about the bill, the amounts always change. You could call in 4 times in one hour and get told that you owe four different amounts. Not only that but you could also end up getting the $85.00 service call charge for calling in about your bill! 

I will NEVER recommend this company to anyone and I would never use them again!! DO NOT USE THIS COMPANY!!!!

This report was posted on Ripoff Report on 01/19/2012 09:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/primecast-tv/internet/primecast-tv-connexion-technologies-primecast-should-be-called-crimecast-the-worst-bil-825107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now