Complaint Review: PrintPlace.com - Arlington Texas
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- PrintPlace.com 1130 Ave H East Arlington, Texas U.S.A.
- Phone: 877-405-3949
- Web:
- Category: Printing & Copy Services
PrintPlace.com Took My Money & Ran Arlington, Texas
*Consumer Comment: Very different from my positive experience
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
PrintPlace appears at first to be responsive to their customers. But when they make a mistake, as they did with two of my three orders, they are also quick to just disappear.
I reported the problems with my orders and they emailed me some forms to fill out. I completed the forms and emailed them back to PrintPlace as they instructed. Then silence. So I called their "customer service" department.
I won't name the individual because she is probably following PrintPlace policy, but she completely refused to acknowledge that PrintPlace had made the mistake. Her response was "...you did not follow our instructions correctly..." "...you are responsible for 'your' mistake..."
However, I used the templates PrintPlace provided, uploaded them as instructed, and received a verifying email from PrintPlace. The imagine PrintPlace sent to me in PDF to verify was correct so I confirmed it. Unfortunately, the product they sent was incorrect.
I requested a manager contact me to resolve this issue. Needless to say, I have not heard from PrintPlace since.
More than frustrated
San Francisco, California
U.S.A.
This report was posted on Ripoff Report on 04/08/2009 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/printplacecom/arlington-texas-76011/printplacecom-took-my-money-ran-arlington-texas-441858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Very different from my positive experience
AUTHOR: Bigdawg - (United States of America)
SUBMITTED: Thursday, March 04, 2010
I have had nothing but stellar service from PrintPlace. They have been responsive, helpful and even agreed to reprint some questionable rack cards at no additional charge. May I suggest that unless you are very familiar with design and printing that online printers may not be the best way to save money. Considering the cost and turn-around time for the print projects I must say I am very impressed with PrintPlace and will do business with them in the future. Considering the thousands and thousands of print jobs that they do, it is amazing that there are only a handful of complaints on here. If you are looking for attractive, fast and cost effective printing I wouldnt hesitate to recommend Printplace.
Related Reports
04:55 PM
01:10 PM
10:50 AM
11:44 PM
08:14 PM
11:12 AM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
