Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #385713

Complaint Review: Prism Pointe Technologies - Fairburn Georgia

  • Submitted:
  • Updated:
  • Reported By: Richlands Virginia
  • Author Confirmed What's this?
  • Why?
  • Prism Pointe Technologies 4605 Coates Dr. Fairburn, Georgia U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My company, Comprehensive Computing, was contracted by Prism Pointe Technologies to do four service calls between June 17, 2008 and July 16, 2008 which have been completed, invoices sent 5 times and proper documentation sent multiple times as well. After more than 50 attempts to get these invoices acknowledged and paid, we have been unable to receive payment for the $281.00 this company owes us for these jobs we've completed for them. Nobody will return a phone call to us regarding this situation. Most of the time when we call we're either sent to voice mail (and we leave a message) or we're told someone will call us back. We have never had one phone call returned. There have been 3 or 4 times we were told the invoices were never received and we resent them. The last time I spoke with someone about the invoices, I spoke with Matt Carter who said they hadn't received them. So, I emailed them to him directly at mcarter@prismpointe.com while I spoke with him over the phone. He acknowledged receipt of them on October 24th during this same conversation. I called back Monday, October 27th to follow up. I spoke with someone at the help desk who said "we have not received any invoices on your account." This is getting very frustrating. I would like to see this company forced to make good on its obligations. I am very much interested in seeing this taken to class action status, and I would be happy to help with what is needed to do so.

Marcus b
Richlands, Virginia
U.S.A.

This report was posted on Ripoff Report on 10/28/2008 02:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prism-pointe-technologies/fairburn-georgia-30213/prism-pointe-technologies-does-not-pay-subcontractors-for-computer-repair-work-performed-f-385713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 Consumer Comment

Marcus of Comprehensive Computing knows how to complain but..

AUTHOR: Dr. Mark Levine - (U.S.A.)

POSTED: Wednesday, June 24, 2009

Marcus you don't like being a victim? Why didn't you find a way to resolve my complaint against your Comprehensive Computing store? See my Rip-Off Report against Comprehensivecomputing.net I want my money back. You ripped me off by mis-diagnosing and charging me for unneeded services, didn't return the parts and caused me to purchase additional items.

Respond to this report!
What's this?

#2 Author of original report

Check received 11/10

AUTHOR: Marcus boyd - (U.S.A.)

POSTED: Monday, November 10, 2008

Apparently it took a complaint to the Better Business Bureau to do the trick, as we did receive a check for services rendered today from Prism Pointe Technologies. Perhaps this is a good idea for those awaiting payment. Visit the BBB web site and go from there. Good luck to everyone else trying to get compensation for their hard work!

Respond to this report!
What's this?

#1 Author of original report

Prism Pointe Technologies Non-Payment update

AUTHOR: Marcus boyd - (U.S.A.)

POSTED: Friday, November 07, 2008

Last Thursday I received a call from Mitch Wright, a VP of the company (also the man who writes checks for the company). He said a payment would be processed on our invoices Monday, November 3rd. After not having received a check as of yesterday, the 7th, I called to speak with him. Of course he was not available as usual. I spoke with someone who looked up the account and said a check had NOT been processed. Big surprise, I guess.

The bottom line is I am now ready to take this to the next level and join in on any type of class action suit that will force this company to pay its subcontractors. This is ridiculous.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now