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Report: #1271110

Complaint Review: Prive Porter - Boca Raton Florida

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  • Reported By: UnimportantCustomer — Iowa Park Texas USA
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  • Prive Porter Boca Raton, Florida USA

Prive Porter Michelle Berk Atlantic Anti-Aging Scam Rip Off False Advertisement Failed Obligation PayPal Claim Boca Raton Florida

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This all took place over 6 months while my wife waited patiently for  bag that never came. It became apparent that Prive Porter only cares about customers spending over $15k on Birkins. I'm not sure why they even sell other brands. They played us and I have a suspicion they never intended on sending us a bag. Thank goodness for PayPal protection. We ordered a bag that never came- no apology, contact attempt, or even an explaination. My wife waited 6 months for a purse.

 

Initial Purchase: Wanted to order wife a Sofia Al Asfoor handbag. Prive Porter is only authorized US dealer, so I found the bag online through this seller.

1. First purchase failed as Prive Porter did not "know" they had that account open on Poshmark.

2. Re-ordered bag directly through Prive Porter.

3. Bag was incorrectly labeled online. I ordered a "200" size and received the "300" size

4. Prive Porter would not budge or assist with problem until we contacted the designer ourselves.

 

The designer offered us a custom bag, and we accepted. We tried to exchange the incorrect bag immediately.

1. Prive Porter did not respond in a timely manner

2. The bag sold and Prive Porter blamed the designer for our loss.

 

A new color was being released at the end of the year, Prive Porter offered to pre-sell it.

1. We officially accepted and paid $3,800 for pre-ordered bag.

2. No correspondance or updates in MONTHS.

3. Five e-mails sent, still no response.

4. Filed a PayPal dispute.

5. Dispute was ignored, esclated to a claim.

6. NO apology, NO contact- received a refund from seller with no explaination of where bag was.

This report was posted on Ripoff Report on 11/30/2015 04:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prive-porter/boca-raton-florida/prive-porter-michelle-berk-atlantic-anti-aging-scam-rip-off-false-advertisement-failed-ob-1271110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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