Prize Candle Prize Candle did not ship on time for Christmas gifts and when delivered, all 8 were broken! Internet

I ordered 8 candles from Prize Candle on December 7th as Christmas gifts and they weren't received until after Christmas. When received, half of them were broken. Those that weren't broken can't even be given as the codes won't be able to be redeemed with the website down. I did attempt to contact the company on numberous occasions before Christmas as I had not been received a shipping notification however I was not responded to on either their customer service email or their facebook. I have not attempted to contact them about the broken candles as I can see on facebook that many have had the same problem and no resolution.