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Report: #1239057

Complaint Review: PRO PC CLEANER - WILMINGTON Delaware

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  • Reported By: DONNA — TALLMADGE Ohio USA
  • Author Confirmed What's this?
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  • PRO PC CLEANER 1925 LOVERING AVE. WILMINGTON, Delaware USA

PRO PC CLEANER PC CLEANER... PROCLEANER Bait and Switch sells you the product at one price then renews at a higher price WILMINGTON Delaware

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Upon purchasing the pc pro cleaner program January 7. 2015. I was charged $ 29.95 for what I was told was for 1 year for the license, to use it. On June 30, 2015 I have recieved a notice of an automatic billing from them to renew at $39.95 for six months. I continued to call, but could not personally talk to anyone. 

This was never the agreement that the price would go up and it was for only SIX month, I tried several time to contact them at the contact number for billing and was not successful. I contacted SAFECART because they processed the form of payment for them. They gave me the same number. So I decided to call the same number for new customers and SOMEONE ANSWERED, I used the extention for new sales. Oh they are there to take new business calls, but not to take problem calls. THIS IS A BAIT AND SWITCH COMPANY, that does not dislose that you are only recieving 6 months of service and the  automatic renewal is higher than what you originally agreed to. 

This report was posted on Ripoff Report on 06/30/2015 10:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pro-pc-cleaner/wilmington-delaware-19806/pro-pc-cleaner-pc-cleaner-procleaner-bait-and-switch-sells-you-the-product-at-one-pric-1239057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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