Complaint Review: Pro Quo Book, 'International Books' - Baltimore Maryland
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- Author Confirmed
- Pro Quo Book, 'International Books' 1401 Severn Street Baltimore, Maryland U.S.A.
- Phone: 443-957-1321
- Web:
- Category: Book Stores
Pro Quo Book, International Books - Unreliable Book Dealer 1401 Severn St. / P.O. Box 27006 Baltimore, 21230 U.S.A.1401 Severn St. P.O. Box 27006 Baltimore, 21230 Baltimore Maryland
*Author of original report: Final Update.
*Author of original report: Update #1
*Author of original report: Update #1
*Author of original report: Update #1
*Author of original report: Update #1
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Ordered book via amazon.com and when it hadn't arrived contacted the seller via email and received a prompt reply advising me that it had been shipped via USPS and to contact them again if it hadn't arrived after 21 days.
I became suspicious as I live in the same State, and didn't think it would take the USPS that long. So I googled Pro Quo Book and found numerous ripoff reports concerning this company.
One of those reports contained their latest cell phone number (443) 957-1321. The company must not have a land line as I have been unable to find one.
When I attempted to contact them during normal business hours, all of their answering machine options transfer to a waiting period and then to a " We are unavailable" message.
I then tried to register a complaint with Amazon about this purchase but their web page would not accept the complaint however I have sent them an email outlining the complaint
A search of www.baltimore.bbb.org indicates that Pro Quo Books is not a BBB accredited business. MD BBB has processed only one report against this company in the last 36 months.
I highly recommend anyone having similar problems with this company to register a complaint with the Baltimore BBB.
Pro Quo Books is also selling on www.abebooks.com and possibly other online book outlets.
Oldtimer
Lexington Park, Maryland
U.S.A.
This report was posted on Ripoff Report on 07/28/2008 02:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pro-quo-book-international-books/baltimore-maryland-21230/pro-quo-book-international-books-unreliable-book-dealer-1401-severn-st-po-box-2700-356592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Final Update.
AUTHOR: OldTimer - (U.S.A.)
SUBMITTED: Wednesday, July 30, 2008
As soon as Amazon contacted them a refund was issued.
#4 Author of original report
Update #1
AUTHOR: OldTimer - (U.S.A.)
SUBMITTED: Tuesday, July 29, 2008
Sent them another email and received a prompt reply from a "Carissa Roman" as follows: "Thank you for your email. I am sorry your order has not arrived. It was shipped via United States Postal Service media mail on June 9. Please
confirm the address we had was correct and that it accepts packages from the U.S. Postal Service".
I received a prompt reply from Amazon and they filed a claim for me.
#3 Author of original report
Update #1
AUTHOR: OldTimer - (U.S.A.)
SUBMITTED: Tuesday, July 29, 2008
Sent them another email and received a prompt reply from a "Carissa Roman" as follows: "Thank you for your email. I am sorry your order has not arrived. It was shipped via United States Postal Service media mail on June 9. Please
confirm the address we had was correct and that it accepts packages from the U.S. Postal Service".
I received a prompt reply from Amazon and they filed a claim for me.
#2 Author of original report
Update #1
AUTHOR: OldTimer - (U.S.A.)
SUBMITTED: Tuesday, July 29, 2008
Sent them another email and received a prompt reply from a "Carissa Roman" as follows: "Thank you for your email. I am sorry your order has not arrived. It was shipped via United States Postal Service media mail on June 9. Please
confirm the address we had was correct and that it accepts packages from the U.S. Postal Service".
I received a prompt reply from Amazon and they filed a claim for me.
#1 Author of original report
Update #1
AUTHOR: OldTimer - (U.S.A.)
SUBMITTED: Tuesday, July 29, 2008
Sent them another email and received a prompt reply from a "Carissa Roman" as follows: "Thank you for your email. I am sorry your order has not arrived. It was shipped via United States Postal Service media mail on June 9. Please
confirm the address we had was correct and that it accepts packages from the U.S. Postal Service".
I received a prompt reply from Amazon and they filed a claim for me.
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