Profits Run, Inc (Bill Poulos ShaunaStudent SupportProfits Run, Inc. Scam, Manipulative, Dishonest, Misleading, Poor Customer Service, Wixom, Michigan

Bill Poulos at Profits Run, Inc, promotes his products and services primarily via web videos.  However, he clearly states, no risk guranteed, if at any point youre not happy, "you can get your money back" we don't want your money if you're not happy. 

This information contained in his videos in not true, or correct. In fact they have refused to refund my purchase more than 4 times via email. Now they state their money back gurantee is only 60 days, however his video Bill Poulos clearly promises if you are not satisfied at any point "no risk" you can call and request your money back. 

Most importantly, Bill Poulos fails to state in his video that his customer service is only available via email, however his website states ; 

"If you’d like to call us, you can reach us toll free at 888-303-4440 or 248-344-4440."

This information is misleading and dishonest. Profits Run can not be reached by calling this number. What you get is a voice mail, and a voice mail each and everytime you call.  I have actually called the number for the last (3) months, beliveing that maybe bad timing, or very busy, and cant get to the phone. This is not true, and you can see from below, Bill Poulos does not provide any type of service over the phone as it writes on its website. 

"In our experience, we have found that email is the best way for us to support thousands of students, from around the world, in a timely and efficient manner."

"Currently, our main line: 248-344-4440, is set up for administrative inquiries only, such as assistance with placing orders or billing questions; however, we are not set up with a call center for student support regarding trading inquiries, course material, or trade alert services at this time."

Conclusion, Profits Run mislead me to beleive I could call them at anytime for support, and I found after attempting to call them many times this was not ture.  I then emailed them asking for a better number, and they responded we dont provide support via phone. 

When you have many questions, and need to speak with someone, you will not get this with Porifits Run or with Bill Poulos. 

Most of the information Bill says in his video is also misleading. He will not provide a refund anytime as he states, he will only refund your money allegedly within 60 days, however I can not confirm this.