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Report: #254558

Complaint Review: Progress Energy Carolina - Raleigh North Carolina

  • Submitted:
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  • Reported By: Jacksonville North Carolina
  • Author Confirmed What's this?
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  • Progress Energy Carolina P.O. Box 1551 Raleigh, North Carolina U.S.A.

Progress Energy Carolina Ripoff No explanation No negotiation Raleigh North Carolina

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we have been provided electric service from them almost 2 years,and they offered us FLAT RATE system,which means our bill was going to be same amount every month.we accepted their offer.

in order to our moving,we called them and terminated contract,then they said we owed almost 250 dollers.they said flat rate is only for monthly payment,but every month they charged us for energy which we overused of our flat rate.

when we have had offer of flat rate from them,they never explain to us.all they said was they showed how much we overused energy and amount on bill.yes,it was on bill,but on the bill,they also said THIS IS NOT A BILL.
we have talked to supervisor and try to dispute,but they said there is only one way to fix this problem which is PAYOFF or they will report to credit bureau and it will effect to our credit score.that sounded so unprofessional and we still cannot believe what they did to us.

everyone,please be careful of FLAT RATE!

unknown
Jacksonville, North Carolina
U.S.A.

This report was posted on Ripoff Report on 06/14/2007 05:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/progress-energy-carolina/raleigh-north-carolina-27602/progress-energy-carolina-ripoff-no-explanation-no-negotiation-raleigh-north-carolina-254558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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