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Report: #274114

Complaint Review: Progressive Business Publications - Business 21 Publications - Malvern Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Naperville Illinois
  • Progressive Business Publications - Business 21 Publications 370 Technology Malvern, Pennsylvania U.S.A.

Progressive Business Publications - Business 21 Publications Sends invoices for goods not ordered then threatens collections. Malvern Pennsylvania

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Progressive Business Publications has tried the same scam on my company several times. A sales person calls an unwitting office employee and under the guise of a survey (part of that survey includes obtaining their date of birth) gets them to agree to a free newsletter. Once the worthless and unwanted newsletters are sent an invoice for $399 follows.

If you try to contest the invoice they will offer the employees DOB as proof the newsletters were ordered. They will also say you missed the 30 day cancellation window and offer to settle for half or the prorated portion of newsletters mailed. If you refuse to pay they will threaten to send you to collections. This company is a joke and has tried this same thing several times. Field employees who feel threatened and are afraid of being sent to a collections agency will often approve the invoice to get them to stop calling. The last time they called a collector tried to personally threaten the credit of one employee if she didnt pay from her own pocket, because her name was on the bill.
My best suggestion is to contact them IN WRITING. They will try and respond on the phone, but insist on everything in writing. They will immediately drop it once you start talking about US Postmaster, PA State Attorney General and Better Business Bureau.

Also, beware several former employees of Progressive Business Publication has started a new company called Business 21 Publications. The new company, while seemingly more legitimate, tried the same old tired routine to extort money from one of our employees.

Livermorebrian
Naperville, Illinois
U.S.A.

This report was posted on Ripoff Report on 09/11/2007 10:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/progressive-business-publications-business-21-publications/malvern-pennsylvania-19355/progressive-business-publications-business-21-publications-sends-invoices-for-goods-not-274114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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