Complaint Review: Progressive Business Publications - malvern Pennsylvania
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- Author Not Confirmed
- Progressive Business Publications 370 Technology Drive malvern, Pennsylvania United States of America
- Phone:
- Web: www.pbp.com/
- Category: BBB Better Business Bureau
Progressive Business Publications billing me for annual subscription for 5 people when i did not order any - malvern, Pennsylvania
*UPDATE Employee: Response from PBP Customer Service
Show customers why they should trust your business over your competitors...
Progressive business publications had called to harass me into subscribing to their publication which i said no that i did not have authority to purchase and did not have need for the particular report they were pushing.
one month later i began receiving invoices for $249 for an annual subscription price for 5 people - never being authorized or receiving anything else from them.
there is no way to contact them to cancel or say stop billing me i did not order.
This report was posted on Ripoff Report on 10/04/2012 06:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/progressive-business-publications/malvern-pennsylvania-19355/progressive-business-publications-billing-me-for-annual-subscription-for-5-people-when-i-950653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Response from PBP Customer Service
AUTHOR: Jamie Thomas - (United States of America)
SUBMITTED: Thursday, October 04, 2012
Hi PC,
I'm with PBP's customer service team.
The original call you received was to sign up for a trial subscription with a 60 day cancellation option. We offer a range of methods to let us know you'd like to cancel including mail, fax, phone, or email. The easiest way to stop your subscription is to mark cancel on the invoice and send it back, however we also include our phone number on every newsletter in case you'd like to speak with us directly.
You're also welcome to contact me directly. My full contact information is below. Please let me know if I can be helpful.
All the best,
Jamie Thomas
Customer Service Manager
Progressive Business Publications
jthomas@pbp.com
610-695-8600 ext 296
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