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Report: #1251738

Complaint Review: Progressive Leasing for Big Lots Furniture - Nationwide

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  • Reported By: Outraged — Newberry South Carolina USA
  • Author Not Confirmed What's this?
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  • Progressive Leasing for Big Lots Furniture Nationwide USA

Progressive Leasing for Big Lots Furniture Over charged, did not care that the furniture was damaged!!! Big Lots Nationwide

*UPDATE Employee: Progressive Leasing Response

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 Ridiculous fees, in the 90 day same as cash, program...like an additional $80 in the end because they failed to inform client that the money was not debited. After my bank changed names, didn't realize progressive couldn't get their money, as zoos as I realized the money had not been taken out, I called them, because I wanted to assess the problem, because my bank changed, not my account..... Well I was told that when banks change, the payments sometimes come back returned..... but again nothing changed but my bank name, not the account... so why was there a problem? They couldn't answer, except told me that I was being charged and additional, almost 30.00 for the return, and almost 50 to accept the extended payment. The furniture is over priced and very cheaply made. Customer service does not care about that, all they say is go back to the store and take that up there....then say what accounts do you want us to use to get our payment. No sympathy, empathy, or customer service. They don't care about the customer, only the ridiculous, priced jacked payment. Buyer be warned, NEVER lease anything from this company, they will take way more money then you signed up for, and not stand behind their merchandise!!!

This report was posted on Ripoff Report on 08/29/2015 03:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/progressive-leasing-for-big-lots-furniture/nationwide/progressive-leasing-for-big-lots-furniture-over-charged-did-not-care-that-the-furniture-1251738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Progressive Leasing Response

AUTHOR: ProgressiveLeasingLLC - (USA)

POSTED: Monday, May 02, 2016

Thank you for bringing your concern to our attention. We recognize some time has passed since your dissatisfactory experience. We strive to be above board with our customers and our hope is that we can assist you with your concerns. If you would like to discuss your concern with us, please call at 877-593-2520. We appreciate your time.

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