PROGRESSIVE RELOCATION SYSTEM JOSH SOCHER , CONRAD QUINTER AKA JOHN ROBERTS, TIMMY, DARREN, BRIAN CHAFFIN AND THE GANG BACK AT IT AGAIN! WELL WELL WELL WE FOUND YOU SCAMMERS THE SCAMMERS BEHIND THE SCENES JOSH SOCHER(OWNER OF SALES/CHARGES THE CREDIT CARDS), ALEX DOROKHOV(PRESIDENT)JOHN ROBERTS, AKA CONRAD QUINTER, DARREN, TIMOTHY, JIMMY (GREEDY, SCAMMERS, CON-ARTISTS), T RED HILL, California

Mr. King,

I can't say wether or not your reply regarding a competitor's attack is accurate, but my experience was not dissimilar to what was described above in the original complaint.

On my initial call your customer rep was friendly and took down my description of contents to be moved and a binding estimate price was provided.  It was competitive to other estimates I received.

On the pick up day, I was not onsite.  A family member was there and he didn't know what price I was given.  The only difference in the inventory was the addition of two 18" cubed boxes.  After the pick up I learned that the price was increased nearly 2 1/2 times my binding estimate.

When I called to complain stating that I would not accept such an increase, I was threatened with legal action and collections.  Several days went by before contact was re-established.  I eventually agreed to a price exceeding my initial estimate by about 50% thinking I was cutting my losses.

On delivery, 13 items were expected and indicated on the inventory sheet prepared by the pick up driver.  12 arrived.  The delivery driver, a contractor not directly employed by Progressive stated that the 13th item never went on the truck.

When I wrote and called Progressive, I asked for someone to look around the warehouse to see if my package was mislaid and could be located.  I was told to file a claim and, in my estimation, was brushed off.  I now am in the process of waiting for the resolution of the claims process.  The cash I eventually get will be no real consolation against the loss of a family heirloom.  I wonder how you go about leaving a box behind.  Your inventory control process can't be that robust.

A Progressive Relocation Customer

New York

While I do not know the person who wrote this and I do not know whether or not he was indeed an employee, I can attest that several of his statements were factual. This company thrives on taking significant deposits for both over the phone and in home estimates. When moving day comes, they will show up, and they will attempt to increase your move $1000 more and refuse to acknowledge your deposit. I know because this happened to me.

When we finally settled on an amount that was greater than my legally binding in-home estimate, the movers damaged nearly all of my furniture upon delivery and ruined my brand new hardwood floors too!

I attempted to speak to the owner, Clifford Agnant (not Josh Socher), and it was, by far, the most miserable "conversation" of my life. Cliff needs to learn how to speak to customers, and let customers speak, if he ever hopes to run a successful business. Judging from his behavior with me and readily available past, I am left to suspect that he has zero intentions of ever carrying a business to a positive status. I mean, after discovering that Clifford was arrested less than 10 years ago for trafficking cocaine and spent 3 years in prison as a result, I cannot expect a company to be morally and ethically interested in anyone, much less its clients. 

Proof of Clifford's arrest can be found here. As you can see, the stated residence is identical to the registered address of Progressive Relocation Systems. For the full and complete story of my move / experience with Clifford Agnant and his company, Progressive Relocation Systems, please see my blog post here.  

Hello and thank you for taking the time to read this response to the ridiculous accusations posted above. First off Progressive Relocation Systems is NOT OWNED nor affiliated with a Mr. Socher or any of the companies listed above and the real owner Mr. Agnant built this company from scratch and with over 20 years in the moving industry and 10 years in the hospitality service industry he has assembled a team and a philosophy that puts client satisfaction as its first priority. This complaint is simply posted by lesser competition trying to tarnish our good name and it is obviously not from a client that we moved. Progressive Relocation holds itself to a high standard and is A rated. We are fully licensed and insured and have reviews from dozens of clients we have moved on various websites and social platforms. When choosing a mover check out the movers licensing information at www.protectyourmove.gov and their reliability report at www.bbb.org

The poster of this comment is under investigation by the authorities and Rip Off report can easily see that it is a bogus complaint but when we approached them with the matter they offered us arbitration at a high cost so obviously this is how this site makes money. We hope that you the educated client can see through this farce and will base your choice of moving comapny on the credentials of the company and professionalism of the staff. Thank you for taking the time to read this rebuttal and please call us with any questions or for a free quote at 855-575-MOVE (6683) or visit us online a www.progressiverelocation.com

thank you,

Daniel King

General Manager